Southern Buick GMC Greenbrier - Service Center

Due to an emergency I was really pressed for time and the service department went above and beyond to accommodate me and get me in and out very quickly. My 1st service on our new KIA. I’ve spent 26 years in service department went above and beyond to accommodate me and get me in and out very quickly. My 1st service on our new KIA. I’ve spent 26 years in parts/ parts manager and I was very impressed and the service manager even came out and fixed a fitmet issue with the speaker cover in the dashboard. More

I had to elevate my concerns to the general manager and corporate before receiving any feedback or updates from the service department. Additionally my vehicle is constantly placed behind several others on corporate before receiving any feedback or updates from the service department. Additionally my vehicle is constantly placed behind several others once the parts are in. More

Great staff, and excellent communication from start of service to vehicle pick up. Thank you Sean and your team. service to vehicle pick up. Thank you Sean and your team. More

The service department has always taken care of the problems I’ve had with my 2023 First edition Hummer. I appreciate that. problems I’ve had with my 2023 First edition Hummer. I appreciate that. More

I was very pleased with the service at Southern Greenbrier after having issues with Southern Lynnhaven where I bought the car. Antwan in service could not have been nicer and more helpful. Thank Greenbrier after having issues with Southern Lynnhaven where I bought the car. Antwan in service could not have been nicer and more helpful. Thank you! More

Fast and great service. I dropped off my truck and wasn’t really in a rush so I got a call a couple hours later and it was good to go. Fair prices and great customer service I dropped off my truck and wasn’t really in a rush so I got a call a couple hours later and it was good to go. Fair prices and great customer service. More

They are quick, efficient and thorough. They were done with the recall to my vehicle in fine time and were very courteous. They were done with the recall to my vehicle in fine time and were very courteous. More

They only have a couple technicians Steve was awesome and repaired my encore but as far as service writers really suck to put it nicely. They couldn’t even give me a loaner vehicle I had extended warranty bu repaired my encore but as far as service writers really suck to put it nicely. They couldn’t even give me a loaner vehicle I had extended warranty but the repair was covered by power train warranty and was without a vehicle for over a week I will not ever be back!! More

That was the best service I’ve ever had. No dealer can beat this one! No dealer can beat this one! More

I waited 5 hours just for an oil change. And I had an appointment that day. And I had an appointment that day. More