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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.1
579 Reviews

579 Reviews of Southern Buick GMC Greenbrier - Service Center

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January 09, 2025

Blown engine 1 month which got replaced was ok. 3 months and 5 times for the same AC and doors and heater problem. They just couldn’t get it right. One or the other would not work at all. Service m More

by TIGAREYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name
January 09, 2025

I was in from out of town visiting family over the Christmas holiday. They were able to fit me in on the only day I had available before traveling back to Florida. Unfortunately the problem they fix More

by Mike A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know names
January 09, 2025

Everyone is so nice at this location, they're quick with services and are so much better than the VB location More

by ANAHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember their names but the guy at service counter and the lady that checks you out were helpful
January 09, 2025

Had an appointment but they didn't have the part when I got there, so rescheduled . That's the only reason for 4 instead of 5. More

by slcolon55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
January 07, 2025

Service was great. Representatives were friendly. They booked my future appointment ahead of time. Awesome More

by DIABOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

Jeri was great! Got me in and out and was a pleasure to work with! More

by MAOOBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeri
January 06, 2025

The service was done with great mechanics and their skills to get the work done also with respect More

by LILHARRY2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Burtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikul Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Concepcion
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

my appointment was not in the system even thought I received email reminder Good service More

by AHARMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
January 05, 2025

I'm from the West coast you bring your car in for any kind of service including oil change they take a minute talk to you about the oil change and any thing about your car and they vacuumed.they make you More

by KDDIETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
January 05, 2025

Service on the car took longer than it should have. Other than that, I was very satisfied. More

by RICK BROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name.
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