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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.0
723 Reviews
Call Service Center (757) 424-6380

723 Reviews of Southern Buick GMC Greenbrier - Service Center

Sort by
June 13, 2024

It was okay, until they had to cancel my service but after I said something they made it work about my service the next day. So it’s all good so far. More

by RDBURKHEAD30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure her name it was on the service department
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June 13, 2024

Monica was awesome. Very pleasant and nice. She a great difference in your office. The others weren't real nice. More

by OBXRESCUER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica in service. Great
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June 13, 2024

I was told that oil change appoints were no longer done. When I arrived I was advised the policy changed back to appointments again. After a long delay, I did get an oil change. However, the oil life was no More

by DONOTADD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Jun 14, 2024 -

Southern Buick GMC Greenbrier responded

"DONOTADD" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 12, 2024

Great customer service representatives. My wife and I are treated very well when we come. All the way from North Carolina,it’s worth it! More

by MARVINJBOYD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren, Service Department
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June 12, 2024

Lo recomiendo fui con mi GMC Canyon para cambiar el fuido y filtro de caja de cambios un trabajo profesional buen tiempo y el precio estuvo justo, muy amables me atendieron More

by Walter Madrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Brown
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June 11, 2024

Good visit as service was timely, staff was friendly and professional. Thanks for the good service More

by JANDRLOMAX
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Brown
Report | Print
Jun 11, 2024 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 10, 2024

The staff were very professional. The service to my vehicle was completed within the time frame the technician indicated. More

by iicn282609824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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June 09, 2024

I always have a good experience when having service on my car. Thank you all. More

by KIMBERLYGREEN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure.
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June 08, 2024

Always polite. Hard to get in sometimes though unless scheduled way in advance but great work More

by JENNIFERM0705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Cunnigham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 08, 2024

This dealer ship actually went out of their way to take care of my truck much appreciated!!! More

by kevshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
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