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Southern Buick GMC Greenbrier - Service Center
Chesapeake, VA
853 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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853 Reviews of Southern Buick GMC Greenbrier - Service Center
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August 30, 2024
Oil change and tire rotation. Didn't realize I was paying for the tire rotation, it was just kind of slipped in there. But it's fine. My car was done and ready for pick up by the Didn't realize I was paying for the tire rotation, it was just kind of slipped in there. But it's fine. My car was done and ready for pick up by the end of the day. More
by MOLOCH757
Verified CustomerEmployees Worked With
The cashier in service is not listed here, I do not remember a name
August 30, 2024
Even if you have an appointment it'll still take hours. The service price online for certain services aren't accurate. And the customer service could be a lot better. The service price online for certain services aren't accurate. And the customer service could be a lot better. More
by Katherine
Employees Worked With
August 30, 2024
This dealership was polite and kept the appointment time. Offered some add on services at additional cost. Maybe if the sales department did not take all my money, there would be some leftover for additional Offered some add on services at additional cost. Maybe if the sales department did not take all my money, there would be some leftover for additional services. So far oil changes and state inspection which I all ready paid have been in and out. More
by AHDUKE1
Employees Worked With
August 30, 2024
Courteous, helpful, very professional and dependable. Thank you for your help and concern. They explain what is needed and answer all questions. Thank you for your help and concern. They explain what is needed and answer all questions. More
by SISSY040809
Employees Worked With
Jacob in service
August 30, 2024
Very good with the scheduled service the dealership provides and professionalism from the service representatives. Continue doing a great job in sales and service in the Greenbrier, Chesapeake commu provides and professionalism from the service representatives. Continue doing a great job in sales and service in the Greenbrier, Chesapeake community. More
by J. Land
Employees Worked With
Service Department
August 30, 2024
Mikul Brown is hands down the best guy moving 4-wheels. I’ll always be coming to you guys for vehicles. I’ve now purchased (2) from Mikul and it’s always the best experience. I’ve been referring all my fam I’ll always be coming to you guys for vehicles. I’ve now purchased (2) from Mikul and it’s always the best experience. I’ve been referring all my family and friends to him. More
by MIke R.
Employees Worked With
Mikul Brown
August 29, 2024
Horrible communication. Never received any call backs. It took 5 weeks to fix the car and I never received any updates during that time. When I picked up the car there Never received any call backs. It took 5 weeks to fix the car and I never received any updates during that time. When I picked up the car there was dirty finger prints and trash all over it. I'll probably sell the car just so I never have to deal with a Kia dealer again. More
by DAVIDBASS
Employees Worked With
Service Dept
August 29, 2024
My experience was fine minus having to wait 3 months for an appointment. The wait caused damage to the part that needed replacing and it became a problem with the warranty. Luckily it eventually was covered an appointment. The wait caused damage to the part that needed replacing and it became a problem with the warranty. Luckily it eventually was covered and the repair went well. More
by majikmon221
Employees Worked With
