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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.0
724 Reviews

724 Reviews of Southern Buick GMC Greenbrier - Service Center

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July 30, 2024

Good service, a little slow. The Kia offered service maintenance contract is over looked and skipped, cashier should ask if you have it. More

by ODUDLEYIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2024

Customer service was phenomenal! The moment I walked in I was greeted warmly. Sean in the service department handled my serving requirements very quickly and with a huge smile. More

by TANYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Whitehurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2024

The dealership was clean and the staff was very helpful and friendly they took care of my car in a timely manner More

by MARINEMOMMY61
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 28, 2024

Due to an emergency I was really pressed for time and the service department went above and beyond to accommodate me and get me in and out very quickly. My 1st service on our new KIA. I’ve spent 26 years in More

by k.milner0921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kia service department
July 27, 2024

I had to elevate my concerns to the general manager and corporate before receiving any feedback or updates from the service department. Additionally my vehicle is constantly placed behind several others on More

by BOONE54321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The complete service department
July 27, 2024

Great staff, and excellent communication from start of service to vehicle pick up. Thank you Sean and your team. More

by chigs12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, service department
July 27, 2024

The service department has always taken care of the problems I’ve had with my 2023 First edition Hummer. I appreciate that. More

by KERNEYRENTALPROPERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
July 26, 2024

I was very pleased with the service at Southern Greenbrier after having issues with Southern Lynnhaven where I bought the car. Antwan in service could not have been nicer and more helpful. Thank More

by EllenP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Pair
July 26, 2024

Fast and great service. I dropped off my truck and wasn’t really in a rush so I got a call a couple hours later and it was good to go. Fair prices and great customer service More

by matthew.a.driggers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Whitehurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Burtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Aundre Whitfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Concepcion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanell Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katrina Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Holley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fritz Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

They are quick, efficient and thorough. They were done with the recall to my vehicle in fine time and were very courteous. More

by MLB111052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know anyone's name but they were all nice.
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