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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.1
578 Reviews

578 Reviews of Southern Buick GMC Greenbrier - Service Center

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January 12, 2025

Love this place. Quickly took care of my car and at a great price. Great customer service More

by Taylorhess0077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Brought my car in for 2 recalls. My car had no issues. Left out of the lot with my car trembling when I go past 40mph and check engine light on. When I went right back to the service More

by Patriciapullin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rebecca Doerr
January 11, 2025

It took over 45 days for me to get my vehicle back and it’s still not fixed but I had to pay $2,003.85 for something that still have a check engine light on and dealing with the same area of the vehicle. More

by JOHNNY.VEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antwain
January 11, 2025

Always pleasant and courteous. They were able to service my vehicle a day before schedule. More

by ABG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 11, 2025

My husband waited 5-10 minutes before anyone acknowledged he was there to drop the car off for an oil change. The environment was not friendly at all. Salesmen were walking around cussing, the mechanics were More

by MFARR015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
January 11, 2025

The appointment was a great help with getting all service items needed in a timely manner More

by ethanmorelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 10, 2025

This is a good dealership we brought both of our vehicles from here. They are professional and have appointments available or drop off service. We have been going here since 2004. More

by LINDA.GRANGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

The inspecter take to long to do a simple inspection which should take no more than 30 to 45 minute not 3hr to just wait for return in completion that is stealing from the company . I hope the tech be More

by GSGOODMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Reese. And Richard Olsen (Tech)
January 10, 2025

The dealership was clean. The employees were very friendly, helpful and knowledgeable. The service was fast. More

by DCOLLIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
January 10, 2025

Took my vehicle in for oil change and tire rotation. It was done quickly didn’t have to wait long More

by sktj.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Doerr
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