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Southern Buick GMC Greenbrier - Service Center
Chesapeake, VA
412 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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412 Reviews of Southern Buick GMC Greenbrier - Service Center
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November 10, 2024
Efficient and friendly. Just waiting for someone to call back with quote for work needed as prices were not listed on paperwork. Just waiting for someone to call back with quote for work needed as prices were not listed on paperwork. More
by Jetblueangel
Verified CustomerEmployees Worked With
Joshua, Rebecca and David
November 10, 2024
I really appreciate the good customer service at the greenbrier location! The man at the service counter went the extra mile to make sure I got my state inspection and oil change well greenbrier location! The man at the service counter went the extra mile to make sure I got my state inspection and oil change well More
by duane1179
Employees Worked With
November 09, 2024
The staff and service were great for getting my oil change and checking my Terrain. I always get good service and I appreciate your professional staff. change and checking my Terrain. I always get good service and I appreciate your professional staff. More
by LINDA.GRANGER
Employees Worked With
The service department staff helped me out and I don’t know their names.
November 08, 2024
I did not know the names of service people I dealt with they were excellent in their courtesy and helpfulness. they were excellent in their courtesy and helpfulness. More
by Stoxbg4
Employees Worked With
November 08, 2024
My vehicle has been there for over five weeks. The first three weeks it never moved but was being worked on ???. They don't return calls promptly, managers never called back after I voiced my disp The first three weeks it never moved but was being worked on ???. They don't return calls promptly, managers never called back after I voiced my displeasure. Had to go there to get any answers and those turned out to be lies also More
by greg.eudy
Employees Worked With
Antwan
November 06, 2024
Drop off area congested. Checks in counter unkempt and dirty. Waiting area dirty, old chairs, and noisy. Would not recommend for service at this location. Checks in counter unkempt and dirty. Waiting area dirty, old chairs, and noisy. Would not recommend for service at this location. More
by LMABNEY61
Employees Worked With
Don’t remember the names
November 06, 2024
They couldn't align my truck was having problems with machine tried several times was there 5 hrs had a 8am appointment not happy first time a Southern GMC. machine tried several times was there 5 hrs had a 8am appointment not happy first time a Southern GMC. More
by hej80z28
Employees Worked With
Service department
October 02, 2024
Very unprofessional services from start to finish. Dropped the vehicle off March 25, 2024 and had to pay upfront in order for the services to be rendered now all of the personnel and management team h Dropped the vehicle off March 25, 2024 and had to pay upfront in order for the services to be rendered now all of the personnel and management team have been terminated and the new team appears to not know anything. Requested a callback from a manager named Jerry almost three weeks ago and still nothing , not to mention the work was never started and they asked for more money. We now have the car back in our possession, but no refund has been issued at this point. Next up, I will be calling the Better Business Bureau as well as the corporate office. More
by Kevjord
Employees Worked With
Lauren Szczepaski
September 27, 2024
Awesome service everything was done quickly car was vacuumed great customer service always thank you vacuumed great customer service always thank you More
by TRACEYVIERA55
Employees Worked With
