Back

Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.0
411 Reviews

411 Reviews of Southern Buick GMC Greenbrier - Service Center

Sort by
November 15, 2024

Quick appt scheduling. Service performed on time, friendly employees, work quoted before it was performed. More

by CWILDE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't see her listed, she was very nice
November 15, 2024

The staff was polite and courteous and took care of my service, inspection amd ordered a part for my car promptly. Had my car back the same day as well!!! Good Job to all More

by jhawk1469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
November 14, 2024

The Service Department needs to get their stuff together and communicate better with their customers. Brought vehicle here due to recall, however, after this experience, I would NEVER purchase a vehicle fr More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve and Meghan
November 14, 2024

Great job, completed all required system updates and recalls on one visit. Very professional and reliable. More

by Richard.lawhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Whitehurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Easy online appointment for a routine oil change. In and out. Friendly and helpful service staff. More

by DVANSANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t catch a name.
November 14, 2024

The service was performed in a timely manner. The service writer was knowledgeable and professional More

by rlw5275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

My experience with Southern Buick, GMC, KIA has been a terrible experience since I brought a vehicle from this dealership and my service has been very bad and I will never recommend anyone's to purchase a More

by Shemar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Owens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Prince
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justyn Makley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Potts
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

I went for a oil change, s. ervice was good and fas t was treated with respect More

by BIRDLOVER423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person at desk
November 10, 2024

Didn’t appreciate the rep telling me it was going to take 3 hours for an oil change even with my scheduled appointment. And trying to deter me from waiting. More

by PRINCESS42282
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
November 10, 2024

Efficient and friendly. Just waiting for someone to call back with quote for work needed as prices were not listed on paperwork. More

by Jetblueangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua, Rebecca and David