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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.1
974 Reviews

974 Reviews of Southern Buick GMC Greenbrier - Service Center

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June 02, 2025

Great. response. Friendly service. Just Made me feel Comfortable Dealership. was very professional And I did like the cover on the seat and the Mat on the f More

by dlcjade13
Recommend Dealer
Yes
Employees Worked With
Receive a desk for oil change.
June 02, 2025

My experience was great. They were able to see my car in service way quicker than originally expected and they were easy to work with considering I still my warranty. More

by Kjl2810
Recommend Dealer
Yes
Employees Worked With
Sean
June 02, 2025

0 out of five stars if possible. I would go out of my way to convince anyone not to give this dealership business. It’s been nothing but a hassle every time I’ve had my vehicle in th More

by BARKLEY5564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Lloyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Ms. Grier in car rental and Antwan in service are exceptional. Gave me great service and kept me notified on the status of my truck. More

by cmhoward507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
June 02, 2025

The advisors need to re trained here. The office is all over the place and no one knows what is going on. Say in the waiting room for 3 hours finally went to ask about why my car was stil More

by miketcs90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
June 02, 2025

The recall was done quicker than I expected. The expedience was truly appreciated. The teamwork was noticeable. More

by mingo23523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kia Service (Rebecca)
June 02, 2025

prior to this service (oil filter change) only the Kia was in service dept over 10 days for a recall. no updates had to keep calling. Same with GMC terrain service. over 6 days before done. Looking for a More

by GLSTEPHENSON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CJ Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cunnigham
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

I love my Forte 🤗💕 Drives smooth and quiet 🤗💖💕 customer Service is easy and quick. Not a single problem since I bought it. I wished I brought a bigger one tho 🤗 More

by SIWAVICTORIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

I scheduled an appointment because I was told there would be a 2-3 hour wait when I arrived during express hours. After sitting for almost 2 hours, I went and asked for the status. Antwan shared that they w More

by HOWELLFMLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
My service person was Antwan and I rate him zero stars
June 02, 2025

I purchased my 2024 vehicle from Southern Kia brand new. Within 10mo of ownership, the navigation display screen started flickering and would randomly turn off. I had to wait 6wks for an appointment, becaus More

by dinoraurx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kia Service Dept
2
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