Southern Buick GMC Greenbrier - Service Center

Too many trips to dealers for a ongoing problem on my 2022 Terrain and the inconvenience it caused me and my wife 2022 Terrain and the inconvenience it caused me and my wife More

Appointment for two easy recalls and a state inspection. Dropped truck off at 0630. Called at 12:30 to get a status update. I was told “yea they’re finishing up on your vehicle right now, it should be out a Dropped truck off at 0630. Called at 12:30 to get a status update. I was told “yea they’re finishing up on your vehicle right now, it should be out any minute.” I showed up at 1430 (2:30) to see if I could pick up my vehicle. Come to find out they had not even started working on it. Vehicle wasn’t available until 1630 (4:30). This is the third time now I’ve had issues with scheduling an appointment and having the work done in a somewhat timely manner. More

Courtesy and friendly and Knowledgeable about my vehicle and and getting the work done to my vehicle in a timely Matter and and getting the work done to my vehicle in a timely Matter More

Pleasant, courteous, and knowledgeable. They make you want to come back and do business with them. They make you want to come back and do business with them. More

I received service at the KIA center and was very pleased! I was there less than 30 minutes, my car was left spotless, all fluids, tire pressure and other specific items checked and my concerns were pleased! I was there less than 30 minutes, my car was left spotless, all fluids, tire pressure and other specific items checked and my concerns were addressed. My service advisor was even funny! That’s a bonus on an early Saturday morning! I’ve found my service center. If you’re looking, I firmly believe you would find this to be a safe and reliable place for your car too. More

Everyone at this dealship was courteous and kind. The waiting area was clean and comfortable. Had good snacks and great coffee, tea and hot chocolate. My Service Advisor, Dekan Miller was Outstanding The waiting area was clean and comfortable. Had good snacks and great coffee, tea and hot chocolate. My Service Advisor, Dekan Miller was Outstanding. More

They were really friendly and they told me when it would be ready. They kept checking on me and I really appreciated that! be ready. They kept checking on me and I really appreciated that! More

Too slow on Express Setvice oil change and tire rotation. 2.5 hours Friday wait time. They will not let me make appointment even though I out an 80k Yukon at this dealer. 2.5 hours Friday wait time. They will not let me make appointment even though I out an 80k Yukon at this dealer. More

The sales and service team are great to work with they worked hard to make everything right for us. worked hard to make everything right for us. More

Everyone was very professional everything was explained properly it made us feel like part of the team properly it made us feel like part of the team More