Southern Buick GMC Greenbrier - Service Center

Sean was great help. Went in for an oil change and he had the courtesy to let me know what time was best so I wouldn’t have to wait hours in the waiting room. I was a wal Went in for an oil change and he had the courtesy to let me know what time was best so I wouldn’t have to wait hours in the waiting room. I was a walk in More

Dealership i don't recommend. Service staff has gotten a lot nicer since my last visit Service staff has gotten a lot nicer since my last visit More

Fixed the problem with vent shades. It took 3 times but success was made. Great It took 3 times but success was made. Great More

Southern GMC had my vehicle for over a month. When I wanted information, I was forced to drive to the dealership to get answers. They would not return calls. On one of those occasions, I witne When I wanted information, I was forced to drive to the dealership to get answers. They would not return calls. On one of those occasions, I witnessed another customer tell the advisor that they had driven there to get answers. Multiple excuses were given - phone system wasn’t working and everyone had Covid. The sign in the service department says they guarantee satisfaction - talk is cheap (and untrue). More

Quick appt scheduling. Service performed on time, friendly employees, work quoted before it was performed. Service performed on time, friendly employees, work quoted before it was performed. More

The staff was polite and courteous and took care of my service, inspection amd ordered a part for my car promptly. Had my car back the same day as well!!! Good Job to all service, inspection amd ordered a part for my car promptly. Had my car back the same day as well!!! Good Job to all More

The Service Department needs to get their stuff together and communicate better with their customers. Brought vehicle here due to recall, however, after this experience, I would NEVER purchase a vehicle fr and communicate better with their customers. Brought vehicle here due to recall, however, after this experience, I would NEVER purchase a vehicle from Southern Buick Greenbrier. More

Great job, completed all required system updates and recalls on one visit. Very professional and reliable. recalls on one visit. Very professional and reliable. More

Easy online appointment for a routine oil change. In and out. Friendly and helpful service staff. In and out. Friendly and helpful service staff. More

The service was performed in a timely manner. The service writer was knowledgeable and professional The service writer was knowledgeable and professional More