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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.1
589 Reviews
Call Service Center (757) 424-6380

589 Reviews of Southern Buick GMC Greenbrier - Service Center

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December 10, 2024

Prices to high manager didn't explain. Extra charge for replacing part when price was quoted did not explain there was a installing fee More

by JLO300PINGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
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Dec 11, 2024 -

Southern Buick GMC Greenbrier responded

"JLO300PINGIRL" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 09, 2024

The Service Center employee that served me was courteous, helpful and efficient. Service was performed quickly.. More

by MASONJM827
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am sorry that I don’t remember the employee’’s name.
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Dec 11, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 09, 2024

Needed major service on my car and had just put a relative in the hospital. Once I had a rental car, my service manager, Antwan, took my information and really felt my pain as I told him I had to re More

by cdean736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pair, Antwan
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Dec 11, 2024 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 09, 2024

Very good experience. Staff very friendly and helpful. Did not wait long. The waiting area was nice. More

by saggii21
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service dept. Did a great job
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Dec 11, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 08, 2024

Very helpful and courteous. Went for inspection & oil change… waiting for my car … went quickly…. Clean waiting area More

by GCARPENTER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Dec 11, 2024 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 08, 2024

Best car service I’ve received. Professional staff and speedy service! Extremely happy with my experience with Kia Greenbrier. More

by tifferstreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David from Service dept
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December 08, 2024

Great service and communication about when we should expand ext our vehicle to be done. More

by bsweeney91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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December 08, 2024

Deal ship is cool. They have free water hot chocolate and hot coffee And they quick get you in and out More

by Lsidbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
December 08, 2024

The service was really good to b on a Saturday thank you. ...I usually go through on the weekdays it was really good considering they are rentavating More

by brightadrienne9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
December 07, 2024

Great service and relatively quick Complete everything was done that I asked for very good More

by ROBINSAYLESL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
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