Southern Buick GMC Greenbrier - Service Center

There's nothing wrong about your man you're doing a great job you know and better than the one in Virginia Beach I'll tell you one thing that's why I keep coming to you job you know and better than the one in Virginia Beach I'll tell you one thing that's why I keep coming to you More

Very professional and polite had a great experience and everything was done in a timely manner everything was done in a timely manner More

I was told when buying my vehicle, they would do Saturday appointments and if it was something more than an oil change, would have to work with them, as their were limited appointments on Saturday. Saturday appointments and if it was something more than an oil change, would have to work with them, as their were limited appointments on Saturday. That has turn out not to be accurate. I have had an appointment for just an oil change, 3 hrs later, thinking why have an appointment. My last appointment was for the 30,000K maintenance check up, four hours later, left with just an oil change. I had asked for someone to look at my front camera for the lens was cracked, but the rest of the system was fine. In that four hours, the told me the front lens would need to be replaced and the rest of the system was fine. I took off an entire day from work to be told what I already knew and an oil change. Now I have to spend more time (my time) to sit at the dealership, for them to actually do the 30,000K maintenance check up. I got an sorry for the inconvenience. Everyone's time is valuable and spending 3 to 4 hours for an oil change is a bit much and so disappointing. More

Service is very good. Problem is scheduling service on line does not make it to the actual service appointment. As I did schedule on line but the service advisor had no re Problem is scheduling service on line does not make it to the actual service appointment. As I did schedule on line but the service advisor had no record of my appointment. They worked me in and again service was great but it took all day for an oil change and tire rotation because of the on line scheduling. Even the advisor said I need to call to make sure of the appointment. Make sure the systems are linked or get rid of the on line appointment option to save confusion and time of the customer More

Came in and was greeted and serviced. Completed in a timely manner and out the door for me to go back to work. Not my first experience but by far one of my best. Customer Service greet Completed in a timely manner and out the door for me to go back to work. Not my first experience but by far one of my best. Customer Service greeter Rebecca was a breath of fresh air at 8:30 am Great addition to your customers More

I had been here for 7 previous oil changes with no charge. With no warning, no quote, no question as to what kind of oil change I was surprised when I checked out to have to pay nearly $90. That failu charge. With no warning, no quote, no question as to what kind of oil change I was surprised when I checked out to have to pay nearly $90. That failure to disclose is unacceptable and I will never return. Ever. More

I appreciated that David texted me with real-time updates regarding the work on my car! regarding the work on my car! More

I always receive excellent customer service at the service center. I would recommend GMC Greenbrier to all my family and friends! service center. I would recommend GMC Greenbrier to all my family and friends! More

Very friendly helpful and efficient resolved My issue with my vehicle at the location the with my vehicle at the location the More

My review is for service. Service was taken care of quickly and scheduled in a timely manor. Service was taken care of quickly and scheduled in a timely manor. More