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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.0
728 Reviews

728 Reviews of Southern Buick GMC Greenbrier - Service Center

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January 27, 2025

No one calls you back or can give answers to questions and issues a customer has. More

by clauded
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Lloyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cunnigham
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

The where friendly knowledgeable and extremely helpful I would definitely use them again for all service needs More

by JOSEPHMGRILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep not sure name
January 26, 2025

Your customer service team never let's me down. Very courtesy, and polite. Maintenance crew very informative. More

by BROWNBRWNSUGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Other than issues with making an appointment all was good. Service was completed accurately as for all work requested More

by mproffitt4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

Very friendly and professional helpful service team. Needed help reading the sticker and the gal at the desk created a new one AND replaced on my windshield. Also, receptionist/cashier friendly and help More

by Arabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk and Cashier
January 25, 2025

Have been with them through two other leases and was very pleased to sign my third lease. More

by BRUNER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cunnigham
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

It was very easy to make the appointment. Service Department kept me informed every step of the way. More

by DVANSANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon in the Service Department
January 24, 2025

Rebecca kept me well informed regarding service. Job was completed quickly. Quoted price was charged. More

by PWEBB10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Doerrat
January 23, 2025

Jeri was totally Awesome. . She went above & beyond my expectations!!! She will definitely be my Go To More

by HARALD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeri Dalonges
January 23, 2025

Service tech was informative and kept me up to date on what was needed and suggested for my vehicle. More

by KL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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