Southern Buick GMC Greenbrier - Service Center
Chesapeake, VA
583 Reviews of Southern Buick GMC Greenbrier - Service Center
There was no wait time before getting me in for service. Everything went well and I was out in little time. I felt like my vehicle needs were addressed. Everything went well and I was out in little time. I felt like my vehicle needs were addressed. More
The service was pretty quick. The representative was friendly and accommodating. The young lady who performed the service was very friendly as well. The service continues to mee The representative was friendly and accommodating. The young lady who performed the service was very friendly as well. The service continues to meet my expectations over the purchase of two vehicles from this dealearship. More
I had a 9am appointment for a scheduled oil change and maintenance. When we dropped the Yukon off we were told that we were eighth in line. We left the car. Sarting at 2 o'clock I began to call. The girls maintenance. When we dropped the Yukon off we were told that we were eighth in line. We left the car. Sarting at 2 o'clock I began to call. The girls that were answering the phone kept passing me to people and no one was at their desk.I kept on getting voicemails.I kept on calling back requesting to speak to someone or a manager and again, they would transfer me to someone's voicemail.I did not get a return call until 2:20.My advisor was nice and apologized for the inconvenience. It was super troubling that I could not get anyone on the telephone. More
Service was great. had 700am appointment got there at 6:45am several other people there also all waiting for service department to open. Finally at 7:05 they opened had 700am appointment got there at 6:45am several other people there also all waiting for service department to open. Finally at 7:05 they opened More