Southern Buick GMC Greenbrier - Service Center
Chesapeake, VA
726 Reviews of Southern Buick GMC Greenbrier - Service Center
Sean was terrific taking care of me. Mechanic did superb job. Dealership could have ripped me off, yet didn’t. It was a simple fix and I trust this dealership to treat me with honesty an Mechanic did superb job. Dealership could have ripped me off, yet didn’t. It was a simple fix and I trust this dealership to treat me with honesty and fairness. Super happy. More
Efficient and honest, good customer service. Deliver on time or earlier than promised. Convenient service times available. Deliver on time or earlier than promised. Convenient service times available. More
Rebecca is the best service writer in the industry. She goes above and beyond to take care of whatever I come in for. You need more Rebecca’s. She goes above and beyond to take care of whatever I come in for. You need more Rebecca’s. More
Let me start by saying that only two service employees, Rebecca and Becky, demonstrated professionalism. The managers and technicians fell far short of providing satisfactory customer service. First, wh Rebecca and Becky, demonstrated professionalism. The managers and technicians fell far short of providing satisfactory customer service. First, whoever worked on my vehicle failed to ensure it was road-ready—it broke down just ten minutes after I left the dealership. Furthermore, the technician claimed they test-drove my car before and after the service, yet the odometer reading was unchanged from when I dropped it off. Additionally, the service manager, Josh, left me stranded by not returning my calls regarding a tow truck and rental vehicle. I have purchased multiple cars from your dealership, but after this experience, I am seriously considering taking my business elsewhere. More
Great service quick turn around professional staff knowledgeable staff about products kind generous respectful people knowledgeable staff about products kind generous respectful people More