Southern Buick GMC Greenbrier - Service Center

This survey rating is actually for the KIA Service Department. They have always been very helpful, answering my questions and getting the work done. Even when they are very busy and at times short han Department. They have always been very helpful, answering my questions and getting the work done. Even when they are very busy and at times short handed. More

We had a struggle at first due to a down tech line, but mgmt stepped up and got me back on schedule and got the problem sorted quickly on my second trip in. mgmt stepped up and got me back on schedule and got the problem sorted quickly on my second trip in. More

They were very honest and professional. Service was quick and already schedule my next appointment. Service was quick and already schedule my next appointment. More

Service visit was augmented with a very professional staff & work was done in less than an hour. staff & work was done in less than an hour. More

I have not received a status on a part I needed, which was supposedly ordered on December 2nd. In addition. When I checked out. I thought I was getting a service date for installation of my mirror. Instea was supposedly ordered on December 2nd. In addition. When I checked out. I thought I was getting a service date for installation of my mirror. Instead I received an appointment for my next oil change. When I called and left a message. No one has called me back. I also called about a week ago and left a message for my service representative to call me with a status and no one has called More

Not friendly. The customer waiting room was not cleaned. This was my first visit at this location. The customer waiting room was not cleaned. This was my first visit at this location. More

I was questioned about my appointment when I showed up for it. I had to produce my scheduled appointment. Then the part was not their after waiting an hour and time to show for nothing . Then told that t for it. I had to produce my scheduled appointment. Then the part was not their after waiting an hour and time to show for nothing . Then told that they will reschedule when they fine out something. More

My service agent ; Sean was extremely professional about business ( oil change and tire rotation)! Additionally , his personality and helpfulness was above and beyond. Top notch employee. My visit was pleas business ( oil change and tire rotation)! Additionally , his personality and helpfulness was above and beyond. Top notch employee. My visit was pleasent as well as efficient on all fronts. More

The dealership was very friendly and the only complaint I have is that I had an appointment for an oil change on my 2024 Kia Sportage hybrid at 1:00 PM yesterday (12/18/2024). It was not ready until 2:30 PM have is that I had an appointment for an oil change on my 2024 Kia Sportage hybrid at 1:00 PM yesterday (12/18/2024). It was not ready until 2:30 PM. I thought that was a lille too long to have to wait for an oil change when I had an appointment at 1:00 PM. More

O oroblems, quick service, pleasant customer service reps nothing ekse to say but Merry Christmas reps nothing ekse to say but Merry Christmas More