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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.0
414 Reviews
Call Service Center (757) 424-6380

414 Reviews of Southern Buick GMC Greenbrier - Service Center

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August 13, 2024

Jay and his sales staff are first rate professionals- wouldn’t buy a car anywhere else! More

by THORONDORWEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cunnigham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay, Reggie
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 13, 2024

Expedient and professional service as always! The experienced and friendly team members are always welcoming and supportive! Wouldn’t think of going anywhere else for my services 🥰 J Gates More

by jlgates47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 13, 2024

Had an appointment in at 815 out 900am. very courteous. VERY GOOD was a great experience 👍 More

by skipig00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 13, 2024

I was promised an appointment at a time which was met and received my car earlier than anticipated, work done in a professional manner. More

by absimon40@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Mike
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 13, 2024

Great customer service. Everyone was friendly willing to help. Took my car in for its 30000 mile maintenance and was there less than an hour! More

by Beckmill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanell Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 13, 2024

It’s a great place with excellent customer service! Everyone was very friendly and helpful More

by jmurach7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D'Aundre Whitfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 13, 2024

I just simply don’t trust the service. Whenever I question what I’m told is needed it changes they always say we’ll get back with you once the service rep looks at it again or I’ll have hi More

by mildredwilson7890
Recommend Dealer
No
Employees Worked With
Service dept
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for bringing this to our attention, Mildred. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 12, 2024

Met my expectations! Will come back again and hope to receive similar service as always More

by DAVASHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Prince
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 12, 2024

Great Job done by all, fast and quality work. Sure to recommend to friends and family. More

by jimhailey101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 11, 2024

Excellent service. In and out in time. Nice, clean waiting area. Vending / complimentary coffee stocked. More

by dmathis1170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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