Southern Buick GMC Greenbrier - Service Center

Disjointed service experience and terrible customer lounge. Half the staff is boarder line unprofessional. Experience overall is akin to a buy here, pay here lot. lounge. Half the staff is boarder line unprofessional. Experience overall is akin to a buy here, pay here lot. More

Had a 7:00 am appointment for diagnostics for two warning messages. Took 6 hours to perform the diagnosis while I waited. Too long for the initial diagnosis. After that all was smooth will the work that was messages. Took 6 hours to perform the diagnosis while I waited. Too long for the initial diagnosis. After that all was smooth will the work that was completed. The ladies for the rental were great and very helpful. Had to get a rental due to part not in stock . More

Rocco and his team did an amazing job taking care of our car! He and his team communicated every step of the way! Soo happy with Rocco and his team! car! He and his team communicated every step of the way! Soo happy with Rocco and his team! More

Great service from Antwan. He was professional and very courteous. Definitely will return for his service He was professional and very courteous. Definitely will return for his service More

I brought my car in for several issues including a state inspection. Instead of putting a new state inspection on they put a 6 months inspection. In addition the paperwork that was given to me on closing me inspection. Instead of putting a new state inspection on they put a 6 months inspection. In addition the paperwork that was given to me on closing mentioned items that were not discussed on the phone. I have left several messages and got no call back More

Very professional and helpful service advisor Megan, see was outstanding in response to my repair service needs and kept me updated thru the entire process. was outstanding in response to my repair service needs and kept me updated thru the entire process. More

Quick & Easy. Customer Service was excellent. Service rep (Young man) is always friendly and helpful. Customer Service was excellent. Service rep (Young man) is always friendly and helpful. More

David was a great service advisor, i would get my oil change here from now on. Absolutely amazing change here from now on. Absolutely amazing More

The service and timeframe in which my vehicle was completed was satisfactory. I would recommend completed was satisfactory. I would recommend More

Friendly people. Quick service. No issues with the maintenance I got done. I would come again. Quick service. No issues with the maintenance I got done. I would come again. More