Southern Buick GMC Greenbrier - Service Center

Great customer service with Dekwan he seems to always have the answers or find them in a timely fashion have the answers or find them in a timely fashion More

My customer service experience was very good. Service staff were courteous and helpful in explaining available services for my car. They communicated with me throughput my appointment and contac Service staff were courteous and helpful in explaining available services for my car. They communicated with me throughput my appointment and contacted me when they were done. When I returned to pick up my car, it was minutes from closing but the quality customer service continued. Thanks for making my needs seem important. More

Gracious, accommodating, personable, friendly. Staff kept me engaged and updated me on progress of my vehicle. Staff kept me engaged and updated me on progress of my vehicle. More

The service team is fantastic, especially Mr. Antwan Pair. He is professional and personable. Mr. Pair took time to make sure I understood my service plan. He went over and beyond to ensure that Antwan Pair. He is professional and personable. Mr. Pair took time to make sure I understood my service plan. He went over and beyond to ensure that the service visit was positive and timely. I would also like to recognize Tray; he was exceptional in making sure my experience in the waiting area met my needs. I needed a quiet area to conduct a virtual meeting and he helped me find a place to do so. More

Staff is very efficient and having a pleasant waiting area is also a big plus for me area is also a big plus for me More

I was out of state on vacation and my check engine light came on and they were sooo helpful. I didn’t have any appt but they did everything they could to get me back on the road. So grateful!!! came on and they were sooo helpful. I didn’t have any appt but they did everything they could to get me back on the road. So grateful!!! More

Had large problem with people communicating with me Even left a message fir the manager I he dud not call back. Was not able to get a loaner car. Even left a message fir the manager I he dud not call back. Was not able to get a loaner car. More

The service writer was wonderful. They got me in and out very quickly and I was happy with the work and the condition of the vehicle when I left. I highly recommend this service depar They got me in and out very quickly and I was happy with the work and the condition of the vehicle when I left. I highly recommend this service department and dealership. More

Service was fast and efficient however, would request that the next time the service manager has an issue with an employee or reprimanding an employee, please do it in an office where customers are not p that the next time the service manager has an issue with an employee or reprimanding an employee, please do it in an office where customers are not present. More

My service advisor Dekwan Millerat has been such a tremendous help every time I come get my car serviced tremendous help every time I come get my car serviced More