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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.1
974 Reviews

974 Reviews of Southern Buick GMC Greenbrier - Service Center

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June 04, 2025

Great customer service with Dekwan he seems to always have the answers or find them in a timely fashion More

by SUCCESSFUL8013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dekwan
June 03, 2025

My customer service experience was very good. Service staff were courteous and helpful in explaining available services for my car. They communicated with me throughput my appointment and contac More

by agaskins700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only service department intake and pickup staff.
June 03, 2025

Gracious, accommodating, personable, friendly. Staff kept me engaged and updated me on progress of my vehicle. More

by MzCat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim in tent office service repair 5 stars
June 03, 2025

The service team is fantastic, especially Mr. Antwan Pair. He is professional and personable. Mr. Pair took time to make sure I understood my service plan. He went over and beyond to ensure that More

by LynnBo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Pair and Tray
June 03, 2025

Staff is very efficient and having a pleasant waiting area is also a big plus for me More

by robmanning401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Cunnigham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

I was out of state on vacation and my check engine light came on and they were sooo helpful. I didn’t have any appt but they did everything they could to get me back on the road. So grateful!!! More

by Gw97455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Evan’s
June 03, 2025

Had large problem with people communicating with me Even left a message fir the manager I he dud not call back. Was not able to get a loaner car. More

by NOEMAIL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Lloyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cunnigham
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

The service writer was wonderful. They got me in and out very quickly and I was happy with the work and the condition of the vehicle when I left. I highly recommend this service depar More

by Wrightfamily7817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Service was fast and efficient however, would request that the next time the service manager has an issue with an employee or reprimanding an employee, please do it in an office where customers are not p More

by T_JDELAWRENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
June 02, 2025

My service advisor Dekwan Millerat has been such a tremendous help every time I come get my car serviced More

by APHESHA.DAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dekwan Millerat
1
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