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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.1
511 Reviews

511 Reviews of Southern Buick GMC Greenbrier - Service Center

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January 02, 2025

Great staff, great service. They always do a wonderful job, and I’ve never had a complaint previously. The only thing I was disappointed in was having to pay for a rental when t More

by gunneljr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember.
January 02, 2025

I always ha e a great experience at Southern GMC. The Acadia has been excellent. Southern will be my dealership for Life!🫡 More

by fredpettus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Whitehurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Aundre Whitfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanell Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

My car is still at the Kia greenbrier location without a diagnosis and it’s been since Thanksgiving. I haven’t heard no update. More

by Pattylb1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A I haven’t received help
January 01, 2025

I had my appointment made for 2 months but they were unable to fix the recall that the service was for. They still needed to order another part and I will have to bring my truck back again More

by njlingley14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D'Aundre Whitfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Overpriced Dirty facility Unprofessional Slow service Inconsiderate Overpromising Inconvenient Unorganized Untruthful service menu Difficult contact More

by mpknight51
Recommend Dealer
No
Employees Worked With
Antoine was doing the best with what he had to work with
January 01, 2025

Service was great! My wait tine was about what i expected for the work I needed done. More

by j.c.williams3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
January 01, 2025

Sean is great customer service person who cares who is polite, helpful and very professional More

by URBMARK48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
December 31, 2024

Antonio and staff took excellent care of my vehicle while being service. It was busy, but the wait time was short. Thank you More

by SSEASON14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antione
December 31, 2024

Friendly, Fast Service. I dropped my car off and was told two hours and they delivered. More

by kc.kubacki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
December 31, 2024

Service at this dealership has been inconsistent in the past. On December 30, I received excellent service from Jacob Fox, who was friendly., efficient, and very effective at handling each issue. My Ac More

by SDUNN443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Fox, Service Advisor
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