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Southern Acura Newport News - Service Center

Newport News, VA

4.9
584 Reviews

584 Reviews of Southern Acura Newport News - Service Center

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December 18, 2018

Service The service at this location was excellent. Rick Flemings is the best service agent ever. He was comforting and compassionate to my every need. He wo More

by Honda2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Flemings
Dec 20, 2018 -

Southern Acura Newport News responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hall Acura Newport News. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2018

awesome customer service I have nothing but good things to say about this service department. They go beyond expectations every time. Will always go to them for my vehicle nee More

by cassie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Carstens
Nov 19, 2018 -

Southern Acura Newport News responded

Cassie, we're so glad that we were able to go above and beyond your expectations! If you're ever in need of more help, please let us know! We hope you have a great day!

October 02, 2018

We really enjoyed buying our new Acura from Devin! We came in to have our old Acura serviced for the winter and left with a brand new Acura instead. We loved working with Devon and Chris and look forw More

by S and P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer
Oct 10, 2018 -

Southern Acura Newport News responded

We're happy to hear you had such a positive experience with our team! We look forward to seeing you on your next visit!

July 14, 2018

Phenomenal customer service Katie Carstens was very accommodating to my last minute needs. The service department gave me two state inspections, kind, professional, efficient ALL More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the names of the people in service department but ALL were great, Daryl Hoe, Katie Carstens, Ray James
Jul 19, 2018 -

Southern Acura Newport News responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit! Take care!

May 29, 2018

Service is Excellent I will like to think Hall Acura along with JB for the services they have provided for me and my wife. Very well pleased. Thanks More

by AcuraTL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jun 07, 2018 -

Southern Acura Newport News responded

We strive for 100% satisfaction, and it is great to see you and your wife had such a positive experience at Hall Acura Newport News. Please don't hesitate to reach out if there's anything additional we can do!

May 22, 2018

Great! Great Service Department! Me. Bland is awesome to work with. My car was serviced quickly and completely. I would recommend Hall Acura Service Departme More

by Sharbear757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
May 26, 2018 -

Southern Acura Newport News responded

We are so happy to read such a great review about Hall Acura Newport News! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 22, 2018

Outstanding! They are very professional, efficient, and let me have a loaner vehicle and almost matched the price for new tires from 4 years ago. Outstanding job! More

by Jfish32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R. James, Devin Sheldon, James Bland
May 26, 2018 -

Southern Acura Newport News responded

We are so happy to read such a great review about Hall Acura Newport News! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 18, 2018

Oil change Friendly prompt service , always a pleasure to deal with JB and the rest of the staff at Hall Acura, look forward to continued great service. More

by Rodd829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
May 21, 2018 -

Southern Acura Newport News responded

Your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

May 10, 2018

Brought new to me 2015 MDX in for state inspection. BJ fit me in and quickly took care of the inspection and another small item. I knew where we were all through the process and the paperwork was all h More

by Bradhaml
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
May 11, 2018 -

Southern Acura Newport News responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hall Acura Newport News! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2018

Monumental Service Mr. James Bland and Mr. Reginald Gay always give outstanding Customer Service and exceptional Workmanship. My vehicle was expediently serviced and th More

by BlackPanther
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Bland
May 09, 2018 -

Southern Acura Newport News responded

Hello, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Have a wonderful day!

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