Southeastern Honda - Service Center

CRV Service I can always count on great service at Southeastern..Allison checked me in quickly, and oil change was completed in record time. Always a good exper I can always count on great service at Southeastern..Allison checked me in quickly, and oil change was completed in record time. Always a good experience! More

Oil change and car check up. It was a pleasure having Josh Leggee help us. He was very competent, kind, and courteous. He answered all our questions and even correctly established It was a pleasure having Josh Leggee help us. He was very competent, kind, and courteous. He answered all our questions and even correctly established a separate account for our daughter. We were also very pleased with the service on our 2017 Honda Accord! While waiting for the car to be serviced, we loved looking at the new Honda models, and last but not least, my husband just loves your coffee!!! More

Pleasant, friendly and satisfactory. As much as my experience was pleasurable I object to being forced to submit a 25-word evaluation in order to complete this review. You are paid for yo As much as my experience was pleasurable I object to being forced to submit a 25-word evaluation in order to complete this review. You are paid for your time. I expect the same for mine. More

Oil Change Came in for the scheduled Oil Change and Tire Rotation. Was greeted immediately and service order written up. Very professional, friendly and helpful. Came in for the scheduled Oil Change and Tire Rotation. Was greeted immediately and service order written up. Very professional, friendly and helpful. Service was performed quickly and professionally. I am glad that we decided to use the dealership rather than the quick oil change shops we used in the past. More

Proffessional, did service in time that was stated. Very easy to work with, no gimmicks, prices good. Kristen was nice and very concise on her words and explanation of what was being done. Will come bac Very easy to work with, no gimmicks, prices good. Kristen was nice and very concise on her words and explanation of what was being done. Will come back in 6 months to repeat. More

Efficient and Friendly Service I have been coming to Southeastern Honda for over 6 years for service. Best I have had from any dealership over the years. Part of the reason I pref I have been coming to Southeastern Honda for over 6 years for service. Best I have had from any dealership over the years. Part of the reason I prefer Honda vehicles is the service. This is my second Honda from this dealership and my third Honda. I'm a believer in the Honda product and service! More

Allison in the service department Allison by far the best from the second you walk through that door you feel welcomed at Honda. She was very professional and took care of us. Will alw Allison by far the best from the second you walk through that door you feel welcomed at Honda. She was very professional and took care of us. Will always come back to this dealership Thanks More

Worst day turned into a pleasurable experience! Alexander Grosso (service consultant) & Cheryl Day (Service Director) absolutely was the BEST I could ever ask for. I brought my car in because lights Alexander Grosso (service consultant) & Cheryl Day (Service Director) absolutely was the BEST I could ever ask for. I brought my car in because lights were randomly going off, I find out it got hit by lightening, I was devastated because that meant I had to go through my insurance etc etc. It was a long process and a very stressful one but Alex & Cheryl made one of the worst experiences the best one! I cannot thank them enough for the amount of patience they gave me and how much they pulled some strings just to help me out. I will never work with anyone else besides Alex and Cheryl. They are not only dedicated to doing their job, they are dedicated to putting themselves in their customers shoes and doing their best to make them happy! Thank you with all my heart!!! -The Burk family. More

Dealership service department lies and rudeness to costumers I had the drivers side sliding door on our Honda Odyssey repaired by Southeastern Honda, in Palm Bay, FL. They told me the door was fixed. The follow I had the drivers side sliding door on our Honda Odyssey repaired by Southeastern Honda, in Palm Bay, FL. They told me the door was fixed. The following day, I noticed the door would close, but then immediately come open again intermittently. I brought our vehicle back and they refused to fix it without charging me. They gave me a quote of 700+ dollars, I repeatedly told them it was their responsibility, but instead of fixing it, they told me the mechanic looked at it and it was fine and their was no charge. I believe they said this because they weren't getting extra money from me. When got our vehicle back the second time, the door would come back open every other time I tried to close it. I looked at the track which guides the door and saw that it was loose and is triggering the sensor in the door to come back open. If I could see the problem, I am sure the mechanic could see it. Not to mention the service center employee, Allison E Ortner was extremely rude and should not be speaking to costumers that way. More

Excellent Class Act Service Upon arriving , we were greeted by Luke . He is friendly , well mannered and a pleasant young gentleman. I had a coupon for an oil change ; no prob Upon arriving , we were greeted by Luke . He is friendly , well mannered and a pleasant young gentleman. I had a coupon for an oil change ; no problems , no excess waiting , plus we were given vouchers for snacks and refreshments . I was genuinely impressed with the overall treatment we received . All went as anticipated ; I chatted briefly with Luke and he was as mentioned earlier a customer service pro. In addition , the facility was clean . I would highly recommend service here. Thank you . J Levy More