Southeastern Honda - Service Center

I brought my 2015 Honda CR-V into the shop for a front end alignment and a transmission fluid change. They changed the transmission fluid but could not align the front end because the struts were defectiv end alignment and a transmission fluid change. They changed the transmission fluid but could not align the front end because the struts were defective. I had just purchased this vehicle in late December from Southeastern Honda's used car lot. I was very upset because the salesman assured me the car had been gone over thoroughly and was in excellent condition. This was not true...apparently. He also told me that the transmission fluid had been changed...and it had not as well. The service writer called and spoke with the used car manager and they agreed to repair the car by replacing the struts and aligning the front end. Thanks to the wonderful actions of Kristin, the service writer. Thank you Kristin. More

Southeastern Honda has always been a Great Friend Dane trusted partner for our transportation needs since 2004. Allison Has been my Service Advisor for over 12 years and has always been wonderful to work trusted partner for our transportation needs since 2004. Allison Has been my Service Advisor for over 12 years and has always been wonderful to work with. More

We’ve been customers of SE Honda for 35 years.We ordered our first Honda at the imported car store and picked it up at SE Honda. Service writer Allison Ortner goes above her job description to make certain our first Honda at the imported car store and picked it up at SE Honda. Service writer Allison Ortner goes above her job description to make certain we are happy as customers. More

2nd Maintenance service & very satisfied Very satisfied with this service center and this is my 2nd time for maintenance service (oil change/rotate tires & multi-point inspection on the car. Very satisfied with this service center and this is my 2nd time for maintenance service (oil change/rotate tires & multi-point inspection on the car. The Service Consultant (Kristen O'Neal was very friendly & helpful. More

Professional and Courteous Very satisfied with the Service Center. Kudos to Allison Ortner! She is always courteous, professional and able to squeeze me in for service on my lea Very satisfied with the Service Center. Kudos to Allison Ortner! She is always courteous, professional and able to squeeze me in for service on my lease. More

Always happy with the service I receive from Southeastern Honda! This is the second time Josh has helped me and he has been extremely friendly, courteous, and informative. Honda! This is the second time Josh has helped me and he has been extremely friendly, courteous, and informative. More

Staff are pretty nice, however the regular price for an oil change just went up the first of the year from $40 to $70! That is an insanely huge price jump and a pure rip off!! I had a coupon for $31.95 tha oil change just went up the first of the year from $40 to $70! That is an insanely huge price jump and a pure rip off!! I had a coupon for $31.95 that I didn’t realize had expired 1/6 and they wouldn’t honor it. I received the coupon from Honda. My dash automatically calculates the percentage of my oil, and I’ve been told by Honda in the past not to come before it’s down to 5-10%, so why would they send me a coupon that would expire prior to me needing service? Then of course they recommended 4 other things needed “immediate attention” which were also way overpriced and would have brought my total to over $650!!! More

terrible told 1 hr diagnostic 2.5 hr wait in lobby had to seek out rep myself after that wait since maybe thought work was being done under warranty told s told 1 hr diagnostic 2.5 hr wait in lobby had to seek out rep myself after that wait since maybe thought work was being done under warranty told shopping cart hit bumper so warranty void on radar xxxxxxxx why would a very small bump or scratch on bumper affect radar and void warranty on defective equipment not even connected to bumper and if that if a small bump could affect that then xxxx poor engineering for Honda so why would i get it repaired since could always get hit by another shopping cart told radar needed a new bracket but if it got new bracket it may not work and i would charged 1400 dollars extra to re install had great out standing service in past and great purchasing experience had Justin mechanic brilliant yea worked with his wife before i retired so i don' need radar features since i have not had them for 50 years just think rep and mechanic liars cheats or incompetent or management is now greedy and doesn't care about customer service More

Was with Kris in service. Very friendly and knowledgeable even though she has only been there a short time. Also was with Ty Hayes of sales. Extremely nice and also very knowledgeable about knowledgeable even though she has only been there a short time. Also was with Ty Hayes of sales. Extremely nice and also very knowledgeable about the Passport. More

4th Trip to service in 3 months WITHOUT an appointment Every time they were able to squeeze us in and usually take care of the service (Oil or nail in tires) in less than a hour. Competitive pricing on all Every time they were able to squeeze us in and usually take care of the service (Oil or nail in tires) in less than a hour. Competitive pricing on all services and matched new tire prices. I have owned many Hondas all over the country your service has been better than all. Keep up the good work. More