Southeastern Honda

On a recent visit to southeastern honda I met Tiger , one of the service advisors there. I could not have had a nicer experience, he is the nicest most knowledgeable service consultant at the dealership! one of the service advisors there. I could not have had a nicer experience, he is the nicest most knowledgeable service consultant at the dealership! His knowledge of my car and his ability ability to explain the problems with my car couldn't be better, he is truly an asset to the dealership More

Tiger is my service representative. I LOVE him. Anytime I visit Southeastern Honda, Tiger and his staff are friendly, courtious and very efficient. He always relieves my stress level by promptly addressin I visit Southeastern Honda, Tiger and his staff are friendly, courtious and very efficient. He always relieves my stress level by promptly addressing any issues with my car. I love this guy and recommend him and Southeastern Honda every chance I get. More

I recently had my car serviced-- my service advisor was very helpful. I was greeted when I brought my car in and was treated with respect. The price was fair and there were no extra charges. Tiger answered very helpful. I was greeted when I brought my car in and was treated with respect. The price was fair and there were no extra charges. Tiger answered all my questions-- I will ask for him in the future. Thanks! More

Having service done on my 2009 Civic is always a very pleasant experience, only because of Allison's concern and care that I am taken care of in a timely manner. Her positive and professional attitude ma pleasant experience, only because of Allison's concern and care that I am taken care of in a timely manner. Her positive and professional attitude make her shine! More

I brought my 2007 Honda Accord in for service. Tiger, my I brought my 2007 Honda Accord in for service. Tiger, my service adviser, was "GREAT". He was very knowledgeable and customer service was superb!! Va I brought my 2007 Honda Accord in for service. Tiger, my service adviser, was "GREAT". He was very knowledgeable and customer service was superb!! Valued Customer... More

I brought my 2008 Honda Civic in for service today. The service advisor Tiger, handled all my questions and preformed all services that were required. I felt very comfortable with Tiger and trust him compl service advisor Tiger, handled all my questions and preformed all services that were required. I felt very comfortable with Tiger and trust him completely. This guy is truly amazing at his job. When you need your Honda serviced, ask for Tiger- he is super nice guy! Valued Customer- Cindi More

Bob Dolan did a superb job helping me to be able to lease a new Honda! Definately would refer friends to him for a new or used car!!! a new Honda! Definately would refer friends to him for a new or used car!!! More

Gus was a pleasure to work with. He provided us all the necessary information regarding our new Honda CR-V. He spent over an hour with us discussing vehicle and financing options. Howard assisted us with necessary information regarding our new Honda CR-V. He spent over an hour with us discussing vehicle and financing options. Howard assisted us with the financing paperwork. He was very helpful and completed the transaction in short order. The car was delivered in excellent condition, fully detailed. My wife and I would recommend friends and family to Southeaster Honda. We would refer them to Gus Muhlbauer. More

This is my second Honda purchased at Southeastern Honda, and I just would not go anywhere else to purchase my new car. Every aspect of purchasing, and servicing my cars procured at this dealership has been and I just would not go anywhere else to purchase my new car. Every aspect of purchasing, and servicing my cars procured at this dealership has been a very professional, friendly, and helpful experience. My sales agent, Angel Ortiz , was very courteous, direct ,knowledgeable about the auto, and easy to work with. I would highly recommend this dealership to any one who is looking to purchase a Honda now or in the future. In a world where many businesses are cutting back, it is a very pleasurable experience to work with a company that stresses "the customer comes first". I can rely on Southwestern Honda ,to provide me with the same standard of excellence in the future ,that I have come to depend on over the last four years. More

I had spent the previous two weekends visiting car dealers in Melbourne looking for a safe reliable used car for my 20 year old daughter. I am a disabled vet, and it's difficult for me to get around. dealers in Melbourne looking for a safe reliable used car for my 20 year old daughter. I am a disabled vet, and it's difficult for me to get around. Add in the 95+ degree/95% humidity weather and the HORRIBLE sales tactics practiced by several of the dealers we visited, and I was ready to give up and ask one of my brothers in N.Y. to find her a car up there and drive it down. I told my buddy Phil of the difficulty I was having finding a dealer in the area that would just give me a straight price for a good car and stick to it. He asked if I had gone to Southeastern Honda in Palm Bay and I told him that I had not, mainly because Palm Bay was pretty far away and I didn't want to waste an entire day going thru the same BS I had gone thru in Melbourne. He told me he had gone there 4 years ago to buy a 2006 Honda Civic and said they were straighforward, gave him an awesome price and there were no last-minute suprises or high pressure sales tactics, and they had also done a great job maintaining his Civic since the sale. I told Phil I would give them a try. I looked at their used car inventory on their website and found a used low mileage 2010 Honda Civic Coupe. I called the number and John (Used Car Manager) answered the phone. I had done my research on Kelly BB and Edmunds and knew approx what these cars were worth. At the Melbourne Dealers I had visited, they were asking about $4K OVER the BB value. I told John I was interested in the Civic, told him I had a very beat up/high-mileage trade, and asked for the Civic price out the door. John gave me a very very VERY fair price over the phone, and an even better (sight-unseen) price for my trade-in, so my wife and I drove down to Southeastern Honda. It was one of the best decisions I have ever made. Once we got there, our salesman (Gus Muhlbauer) came out and showed us the car. Like I said, it was well over 100 degrees with the Heat Index and we took a lot of his time while my wife and I were checking out the car. There was a 2009 Civic there as well that cost more than the 2010, but it had all the extras so we were going back and forth, trying to find the best deal. I'm sure we must have been driving Gus (and John) batty but Gus was very patient despite the heat/humidity and let us make the decision without any pushing, even though it was getting late and the dealership was closing. We finally decided on the 2010 model, and asked if they could come down a bit more from the already outstanding price John gave me on the phone. I expected Gus to come back and say "FORGET IT" but they came down an additional $ 400.00. There was a tiny screw in the tire and I could not be sure when the last oil change was done from the CARFAX, so I asked them to repair the tire and do an oil change. The agreed to do that later in the week so we bought the car. We did the paperwork with the Finance Manager (Howard). He was a real pro and took the time to explain everything and answer our questions, even though the dealership was closed by now. We discussed the extended warranty (which is a good one) and other programs they offered and we never felt like we were being pressured. On the way home I checked the tire pressure and the tire with the screw was very low, so I bought a can of "Tire Flat" and put it in the tire. When my daughter took the car back a few days later for the oil change/tire fix, we were informed that putting the "Tire Flat" in the tire had ruined the $ 300.00 Computer Tire Pressure sensor. Since that was completely my fault, and I was expecting to have to pay it for the repair out of my pocket, but they replaced it at no cost to us. I'm telling you, these folks were great from Gus to John to Howard. Maybe it's because they know they sell a great product and don't have to resort to bad-mouthing other dealers or the cars the others sell. When my youngest daughter is ready for her car I will take her to Southeastern Honda first! More