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Southaven Honda - Service Center

Southaven, MS

4.6
323 Reviews

323 Reviews of Southaven Honda - Service Center

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August 29, 2024

This was my first visit to Southaven Honda. I was extremely impressed by the level of courtesy and customer support I received. They are excellent and I plan to return for my Honda Service need More

by Kayewms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doris Meritt
Sep 24, 2024 -

Southaven Honda responded

Thank you so much for the 5 stars! We understand first impressions mean everything and we're so happy you had a wonderful experience with us! We're doing a giveaway on our Facebook page just for Service Reviews like yours! You should check it out~

August 27, 2024

Great service people who took time to make sure I understood the services provided and ensured my comfort as a customer. More

by undergrad1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
Sep 25, 2024 -

Southaven Honda responded

Thanks so much for the 5 star review! We're actually looking for service reviews just like yours! We're having a giveaway on our Facebook page until October 1st , you should check it out~

August 27, 2024

I have the tire protection plan and I had to pay extra because this dealership didn't honor autonation tire protection. I didn't have the opportunity to decline service because the manager called and said More

by lilorak
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doris and her assistant
August 20, 2024

Great customer service! !! Quick service!!! Phillip is the best at the Southaven location!!!! Thank you More

by Brande_hooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
Sep 25, 2024 -

Southaven Honda responded

Thanks Brande for the review! We always aim for 5 stars! We're actually looking for Service Department Review's just like yours! If you're interested, we're having a service giveaway on our facebook page through October 1st! Check it out~

August 17, 2024

Southaven Honda provided excellent repair service for my car. The staff was professional, the repair was timely, and the quality of work exceeded my expectations. Highly recommend their service department f More

by Jordan A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
Sep 24, 2024 -

Southaven Honda responded

Thank you Jordan for the awesome 5 star review! We're looking for Service Review's just like yours if you're interested in winning a Free Oil Change or a Free Level 2 Detail, you should check out our Facebook page, we're hosting a giveaway until October 1st!~

August 17, 2024

My two sales men was the best ever I will recommend them any day to anyone ! More

by antonia.lanay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Beauchamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailey Clark, Jonathan Clements, Antonio Ferrarini, Mike Jones, Tyreese Knowlton, Jason Powell
Sep 24, 2024 -

Southaven Honda responded

Thank you so much for the 5 star review! We appreciate the time you took for us! If you're interested in winning a Free Oil Change or a Free Level 2 Detail, you should check out our Facebook page, we're hosting a giveaway until October 1st!~

August 13, 2024

Dealership very clean and employees are amazing people. Kevin Hendricks was very knowledgeable of all needs More

by missebonywoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendricks
Sep 24, 2024 -

Southaven Honda responded

Thank you so much for taking your time to review our service department! We will relay this message to Kevin to brighten his day! If you're interested in winning a Free Oil Change or a Free Level 2 Detail, you should check out our Facebook page, we're hosting a "Service Review" giveaway until October 1st!~

August 13, 2024

I love the experience I was greeted by an employee who also washed my vehicle that knew me by name without me telling him he was very nice and friendly and really amazed me. Phillip who serviced my car wa More

by mscarter870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip and the other employee I am not sure of his name
Sep 25, 2024 -

Southaven Honda responded

Thank you so much for the 5 star review! This is exactly what Southaven Honda aims for! We're actually looking for Service Department reviews just like yours~ If you're interested, we're having a service giveaway on our Facebook page! Check it out before October 1st~

August 13, 2024

Did not listen to the options I wanted. What a let down when car arrived More

by lhuckleberry
Recommend Dealer
Yes
Employees Worked With
Gen manager, office mngr, title clerk, finance mngr, Tyreese Knowlton
Sep 25, 2024 -

Southaven Honda responded

Hello and thank you for bringing this to our attention. Customer service is our top priority and we'd love to hear from you on how we can correct any issues you had with Southaven Honda. Give us a call 662-655-1020

August 13, 2024

Phillip was awesome, he was very time efficient and the driver from there to my work at Havertys was so kind More

by Tdlane63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Southaven Honda responded

Thank you so much for the 5 star review! Phillip will be thrilled to hear about this review! If you're interested in winning a Free Oil Change or a Free Level 2 Detail, you should check out our Facebook page, we're hosting a "Service Review" giveaway until October 1st!~

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