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Southaven Honda - Service Center

Southaven, MS

4.6
396 Reviews

396 Reviews of Southaven Honda - Service Center

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December 24, 2024

Poor customer service. Unreliable- I was incorrectly told what was wrong with my vehicle which caused me to pay about three times what I needed to pay. I will be going t More

by auretha95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doris Merritt
Dec 26, 2024 -

Southaven Honda responded

Thank you for bringing this to our attention! We would love the oppertunity to correct these issues as this is NOT how Southaven Honda operates. Please reach out to our General Manager Chris Anderson at any time. 662-655-1020

December 24, 2024

Very professional and gave great insight about the service and recall steps on my Honda Civic. Excellent service! More

by Ondria Watts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Southaven Honda responded

Thank you Ondria for your 5 star review!

December 24, 2024

Great overall customer service during my time of the dealership. I receive excellent service even a car wash and vacuum. More

by bnolloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Southaven Honda responded

Thank you for the 3/5 stars! We would love to know where we can improve and earn additional stars! Feel free to reach out at any time to give more in depth feedback! 662-655-1020

December 21, 2024

Kelvin provided great service. Change out tailgate harness, engine oil, and rotated tires. Continue the good work. More

by gdriver1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Maxwell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Cartwright
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doris Merritt
Dec 23, 2024 -

Southaven Honda responded

Thank you for your 4 sstar review! Please reach out at any time to let us know where we can improve to earn 5 stars! 662-655-1020

December 21, 2024

Pleasant experience very professional and swift. I have no complaints about my experience. I will keep returning to this location. More

by jamarrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Southaven Honda responded

Thank you so much for your 5 star review!

December 21, 2024

They were very polite & informal about my car. .great experience going there & the service was fast More

by jessiedavis48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Southaven Honda responded

Thank you so much for your 5 star review!

December 21, 2024

Kelli was great! She listened to what I needed done with my car, ordered me a new window which came in quickly More

by chickiemoose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Southaven Honda responded

Thank you so much for your 5 star review! We're proud to have Kelli on our team!

December 21, 2024

Kellie is very profess and kept me informed. Love working with her. I will be back to see her. More

by pmh60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Southaven Honda responded

Thank you for your 5 star review! We love Kelli and are proud to have her on our team!

December 20, 2024

Kevin kept me informed on everything going on with my vehicle. He was very informative and made sure that I understood the major issues and repairs that were going on with my Acura. The repair was costly More

by queentrichmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Southaven Honda responded

Thank you for the wonderful feedback!! We're lucky to have members like yourself part of the Southaven Honda Family! We're so glad Kevin was able to earn a 5 star review!

December 20, 2024

Everyone was nice, professional and had great customer service! I would not even think about going anywhere else to get my vehicle serviced! More

by HONDAMOMMA32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doris Merritt
Dec 21, 2024 -

Southaven Honda responded

Thank you so much for your 5 star review! We're lucky to have amazing members like you part of the Southaven Honda Family!

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