Southaven Honda - Service Center

I was able to pull right in without an appointment upon arrival. I was there maybe an hour and a half for a oil change. arrival. I was there maybe an hour and a half for a oil change. More

Employees were very friendly & professional. This was our 1st visit to that location. Smart move to open in Southaven. It saves 1 hr off our travel time to Bartlett, Tn. We are noticing more Ho This was our 1st visit to that location. Smart move to open in Southaven. It saves 1 hr off our travel time to Bartlett, Tn. We are noticing more Honda owners in Mississippi. Perfect location. Waiting area also get 2 thumbs Up. This includes the ENTIRE staff.. THANKS. More

Great service at good price. All work completed as expected and on time thank you All work completed as expected and on time thank you More

Great customer service , fast service I got right in & out. Was greeted at the door out. Was greeted at the door More

My car was leaking oil and I brought to dealership. Dealer fixed oil leak and performed other requested maintenance with multi point inspection. Total bill was $900.00. When picking car up, I noticed a Dealer fixed oil leak and performed other requested maintenance with multi point inspection. Total bill was $900.00. When picking car up, I noticed a slight hesitation in starting. Drove car to wife’s employment to drop off . Parked the car at wife’s work and then it wouldn’t start. Dealer came and jumped me off ( which was nice ) and back to dealership we go. Dealer then presented me a $4,000.00 estimate for new battery and positive cable harness. Part was supposed be $1200.00 , however I showed tech advisor that I could get aftermarket cable harness online for $200.00. Dealer was going to charge 11 hour of labor. I bought the battery for $245.00. I took car to Cecil’s automotive ( my normal mechanic who was too backed up to look at car originally) and told him the dealers diagnosis. He reviewed and said he could just cut off small corroded piece of cable harness and reattach battery connectors for no charge . Mechanic told me that in 20 years he has only had to fully replace battery harness 2 times. Really disappointed in dealer. Felt like I was being taken advantage. More

Great customer service answered all questions friendly and great work. The service department is top notch. and great work. The service department is top notch. More

Phillip did an amazing job! Prompt, efficient, friendly, good communication, and took the time to explain everything!! Prompt, efficient, friendly, good communication, and took the time to explain everything!! More

Brought my daughter’s CRV in for a recall. Service advisor, Kelly, was excellent. She explained what needed to be done and how long it would take. Couldn’t ask for a better experience. Service advisor, Kelly, was excellent. She explained what needed to be done and how long it would take. Couldn’t ask for a better experience. More

Philip took care of my services (two recalls and a broken windshield wiper). The service was exceptional, and the timeline for completion dramatically exceeded my expectations - all work was finished the sam windshield wiper). The service was exceptional, and the timeline for completion dramatically exceeded my expectations - all work was finished the same way, when I was expecting it to take a minimum of 2 days. More

Customer service rep, Kelly, was attentive and thorough. The job took a little longer than I had hoped, but it was slowed down by verifying my warranty not the service techs. Good experience overall. The job took a little longer than I had hoped, but it was slowed down by verifying my warranty not the service techs. Good experience overall. More