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Southaven Honda - Service Center

Southaven, MS

4.6
354 Reviews

354 Reviews of Southaven Honda - Service Center

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November 26, 2024

Had one of the worst experience at this dealer. Very disappointed in the service and workers. I went in for noise and came out days and over $2000 with a car worse than I went in. Scammers—ever More

by auretha95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Doris Merritt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Southaven Honda responded

Thank you for bringing this to our attention! We are so sorry you had a bad experience. We would love to have the opportunity to correct our mistakes. Please reach out to our General Manager Chris Anderson at any time 662-655-1020

November 24, 2024

Absolutely amazing service, friendly staff who handles their customers with care and professionalism. I love the cleanliness of the facility, I love the fresh flavors of coffee and tasty snacks in the caf More

by DaRealDeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Southaven Honda responded

Thank you so much for your 5 star review! We appreciate all the awesome feedback you've given us! Welcome to the Southaven Honda Family!

November 23, 2024

Always have a good experience when we come for service. All employees are courteous and efficient More

by Jimmyhwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 25, 2024 -

Southaven Honda responded

Thank you so much for the feedback and the 5 star review!

November 23, 2024

Service was incredible. Kelli was the worker that helped me through the process and it was much more convenient than I thought it would be More

by kag220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli
Nov 25, 2024 -

Southaven Honda responded

Thank you so much for the feedback and the 5 star review! We are proud to have Kelli on our team!

November 23, 2024

Thanks to Ms. Kelli my visit was extremely nice and pleasant. She kept me updated on my service while I was there waiting and she kept checking on my service for a More

by Angelique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Kelli service department
Nov 25, 2024 -

Southaven Honda responded

Thank you Angelique for the 5 star review! We love having Kelli on our team and couldn't be more proud of her! Thank you so much for all this awesome feedback!

November 22, 2024

Staff was friendly and the wait time was fast to get the car serviced. Overall no complaints More

by lakeiavaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nelson
Nov 22, 2024 -

Southaven Honda responded

Thank you so much for your 5 star review!

November 22, 2024

The dealership was so nice and clean Kelli my advisor was the best and she kept me updated the whole time my car was there. More

by Isabelle.byars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KELLI MAXWELL
Nov 22, 2024 -

Southaven Honda responded

Thank you so much! Kelli and Marta (our house keeper) will be thrilled to hear about their 5 star review!

November 21, 2024

Great customer service and good coffee. Great customer service and honest technicians. Good. Good. Good. More

by cldaniel11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown Name. Service team was great
Nov 22, 2024 -

Southaven Honda responded

Thank you so much for your 5 star review!

November 16, 2024

My service representative, Phillip Casserino, was very helpful. He got me checked in, made sure I had no outstanding recalls and gave me an overview of the service to be performed. When the service was co More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Casserino
Nov 18, 2024 -

Southaven Honda responded

Thank you Jerry for your 5 star review! We are proud to have Phillip on our team!

November 16, 2024

Very professional and courteous staff. The work or service requested was pretty much done as stated by Phillip the service agent. More

by vcmoody911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in the parts department
Nov 18, 2024 -

Southaven Honda responded

Thank you for the 5 star review!

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