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Southaven Honda - Service Center

Southaven, MS

4.6
462 Reviews

462 Reviews of Southaven Honda - Service Center

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April 08, 2025

I still had to pay another charge for having them to reverse my tires rotate. I was not happy about that. Kelli did tell me I might feel a difference but did not tell me I would hear a loud rubbing nois More

by Tadams649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Southaven Honda responded

Thank you so much for this feedback! We appreciate you taking time letting us know where we can improve! We value these types of reviews more than ever and thank you for your 5 stars!

April 08, 2025

They were very friendly and prompt in doing the maintenance on my car, as well as fixing one of my tires. More

by gopens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Southaven Honda responded

Thank you so much for this 5 star review! We loved it so much we're going to feature it on our social media pages!

April 05, 2025

I do not like to leave reviews I should be able to just give them five stars and be done with the survey More

by dpearson197093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Southaven Honda responded

Thank you so much for your 5 star review!

April 03, 2025

I had a crack in my windshield and she said it would. Be a delay because of backorder. I call back six months later and the windshield is still not in. Furthermore they had no record of my visit where More

by jmcwherter16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Southaven Honda responded

Hello! Thank you for bringing this to our attention! We would love to get your issue resolved! Please reach out to Our Service Managers Kelli or Tiffany so we can handle this for you! 662-655-1020

March 27, 2025

Kevin was a pleasure to work with. I hope I don’t have to see him for a while though! LOL!!! More

by sandiecook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Southaven Honda responded

Thank you for your 5 star review!

March 27, 2025

Great service in a timely manner. Workers are very knowledgeable and extremely helpful. Wouldn't take my vehicle anywhere else More

by harvy8452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Southaven Honda responded

Thank you for your 5 star review!

March 24, 2025

My passenger seat was not mounted and carpet wasn't tucked after headliner replacement. The bolts to the seat are stripped. There is black spots around visor and plastic trim is also scratched and chip More

by Unjustified
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Hendrix
4.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Cartwright
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

The service department is exceptional. The wait time was above average and my problem was solved. Kevin was very professional and helpful. More

by apeoples2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Southaven Honda responded

Thank you so much for your 5 star review! We are proud to have Kevin on our team!

March 21, 2025

Besides it too to long I was happy with the service I was only there for oil change l learn more car got wash I was happy with it it was wash since I brought it thank you More

by Robbie63jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Southaven Honda responded

Thank you for your 5 star review! We will use your feedback to better serve you in the future!

March 15, 2025

the facility is clean, the environment is welcoming, & snacks were given as a courtesy. the service was quick & efficient. More

by brianna s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Southaven Honda responded

Thank you Brianna for your kind review!

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