Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Southaven Honda - Service Center

Southaven, MS

4.6
439 Reviews
Call Service Center (662) 253-0110

439 Reviews of Southaven Honda - Service Center

Sort by
September 23, 2023

Poor customer service, no loaner car available, part on back order, poor assistance from staff More

by Lawanda Alston and Reginald Hawkins Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept, Kelly, Ms.Doris
Report | Print
Nov 14, 2023 -

Lawanda Alston and Reginald Hawkins Jr responded

I never received a follow-up response to my review

September 23, 2023

The Service personal very friendly helpful. The Service lady Manager awesome. Very fast Service. Will definitely be back. More

by TRAVELGL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserono
Report | Print
Sep 26, 2023 -

Southaven Honda responded

Thank you for your review! We so appreciate your kind words. Hope to see you again.

September 23, 2023

Nic did a great job on getting everything taken care of on our new car More

by Lee Dowden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire, John Schibi, Colby Maxwell, Chris Nelson
Report | Print
Sep 26, 2023 -

Southaven Honda responded

Thank you for your review, Lee! Nic is fantastic and we're so glad that you were pleased with your experience here with us. Welcome to the Southaven Honda family!

September 23, 2023

Great customer service & organized . Only thing I didn’t like was as they were working on my car they didn’t communicate with me during the process it would’ve gave me a option if I want More

by Star
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire, John Schibi, Colby Maxwell, Chris Nelson
Report | Print
Sep 26, 2023 -

Southaven Honda responded

Thank you for your review, Star. We apologize on our lack of communication with you, but are grateful for your patience with our team while you waited. We hope to see you again when the time comes for a next service.

September 22, 2023

Welcoming atmosphere. Very concerned about delivering excellent service. Service was completed in one hour as promised. More

by eddcoach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Report | Print
Sep 26, 2023 -

Southaven Honda responded

Thank you for your review! We appreciate your patience with us and for being satisfied. We hope to see you again!

September 20, 2023

Awesome! ! I was there for an oil change, the team was courteous and I was in and out in a timely manner. More

by chiquitamccray51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire, John Schibi, Colby Maxwell, Chris Nelson
Report | Print
Sep 21, 2023 -

Southaven Honda responded

Thank you for your review! We hope to see you again when that next oil change is due. ;)

September 19, 2023

Great Service Department staff! ! They were super helpful and got me in and out very timely More

by Mudride01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Tressler
Report | Print
Sep 21, 2023 -

Southaven Honda responded

Thank you for your review and for your kind words! We take pride in our service department. We appreciate your business and hope to see you again! :-)

September 19, 2023

From website scheduler service to the attendant who received me, the overall experience was phenomenal . More

by Pierre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary from Service Dept
Report | Print
Sep 21, 2023 -

Southaven Honda responded

Amazing! Thank you so much for your review. We hope to see you again.

September 19, 2023

I was pleased with the promptness and location for this dealership. I am excited there is a dealership in the north Mississippi area now! More

by Patrick S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
Report | Print
Sep 21, 2023 -

Southaven Honda responded

Thank you, Patrick! We're so glad to be here! We appreciate your review and hope to see you again!

September 19, 2023

My service was done in timely manner and was handled to my satisfaction. Will visit again More

by Sandy.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley Tressler
Report | Print
Sep 21, 2023 -

Southaven Honda responded

Thank you, Sandy! We're glad you were satisfied and we hope to be able to service your car again in the future. :-)

1
...
34
35
36
...
44