Southaven Honda - Service Center

The clerk who initiated my service had a true service mindset. The young man who looked up the cost for my key replacement was also service minded and efficient. mindset. The young man who looked up the cost for my key replacement was also service minded and efficient. More

Nice friendly people and eager to wait on you. Very cleaner waiting room. Hope to make this my dealership. Very cleaner waiting room. Hope to make this my dealership. More

Great personal service, friendly team members and beautiful new facility. Everyone is friendly and professional. beautiful new facility. Everyone is friendly and professional. More

Dorris and Madison were the best! They got me in quick and fixed my car fast! I highly recommend! They got me in quick and fixed my car fast! I highly recommend! More

Service was good but was to exspensive, can have same set done quite a bit cheaper. done quite a bit cheaper. More

Customer service at the Honda dealership was very nice. Madison was very helpful and pleasant. Madison was very helpful and pleasant. More

Great service! Kelly was great. They were able to take back to home while the work was being done. Kelly was great. They were able to take back to home while the work was being done. More

Employees were very friendly & professional. This was our 1st visit to that location. Smart move to open in Southaven. It saves 1 hr off our travel time to Bartlett, Tn. We are noticing more Ho This was our 1st visit to that location. Smart move to open in Southaven. It saves 1 hr off our travel time to Bartlett, Tn. We are noticing more Honda owners in Mississippi. Perfect location. Waiting area also get 2 thumbs Up. This includes the ENTIRE staff.. THANKS. More

I was able to pull right in without an appointment upon arrival. I was there maybe an hour and a half for a oil change. arrival. I was there maybe an hour and a half for a oil change. More

My car was leaking oil and I brought to dealership. Dealer fixed oil leak and performed other requested maintenance with multi point inspection. Total bill was $900.00. When picking car up, I noticed a Dealer fixed oil leak and performed other requested maintenance with multi point inspection. Total bill was $900.00. When picking car up, I noticed a slight hesitation in starting. Drove car to wife’s employment to drop off . Parked the car at wife’s work and then it wouldn’t start. Dealer came and jumped me off ( which was nice ) and back to dealership we go. Dealer then presented me a $4,000.00 estimate for new battery and positive cable harness. Part was supposed be $1200.00 , however I showed tech advisor that I could get aftermarket cable harness online for $200.00. Dealer was going to charge 11 hour of labor. I bought the battery for $245.00. I took car to Cecil’s automotive ( my normal mechanic who was too backed up to look at car originally) and told him the dealers diagnosis. He reviewed and said he could just cut off small corroded piece of cable harness and reattach battery connectors for no charge . Mechanic told me that in 20 years he has only had to fully replace battery harness 2 times. Really disappointed in dealer. Felt like I was being taken advantage. More