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Southaven Honda - Service Center

Southaven, MS

4.6
439 Reviews

439 Reviews of Southaven Honda - Service Center

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January 16, 2024

I love my new 2023 Honda, but the service I have received there is horrible. More

by Shonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cammie Alkire, John Schibi, Colby Maxwell, Chris Nelson
January 02, 2024

Excellent staff. Very helpful and courteous. Streamlined buying process. Excellent communication before, during and after the sale. More

by tmastin0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Bailey
Jan 03, 2024 -

Southaven Honda responded

Thank you for your review, Mr. Mastin! We appreciate your feedback on your experience and we want to officially welcome you to the Southaven Honda family!

December 28, 2023

The dealership contacted Honda and got authorization to repair the vehicle under an extended warranty. More

by whitehurst5337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 03, 2024 -

Southaven Honda responded

Thank you for your 5-star review! We so appreciate you trusting our team with your vehicle. We're glad that we were able to get the warranty extended for you and hope you consider us for future service needs.

December 19, 2023

Great customer service, good communication, facilities, and good overall experience every time i have to have my car serviced! More

by Mrwhipps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nelson
Dec 28, 2023 -

Southaven Honda responded

Thank you so much for your feedback! We appreciate you and your trust in our team to take care of your vehicle! We'll see you next time! :-)

December 14, 2023

Kelly was awesome! She was very helpful and efficient! There was no loaner car avaliable but the service was great overall. More

by donersonfelisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire, John Schibi, Colby Maxwell, Chris Nelson
Dec 18, 2023 -

Southaven Honda responded

Thank you for your 5-star review! We so appreciate you taking the time to leave us this review. Thank you for trusting our team with your vehicle. We hope to see you again for your next service! :-)

December 10, 2023

Service Dept. and staff are awesome..I had to have some big work done on my 2015 Pilot and Kelly kept me up-to-date and as at ease as she could More

by LGee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Tressler
Dec 18, 2023 -

Southaven Honda responded

Thank you for your review! Kelly is great with our customers - we're glad you also had a wonderful experience with her. Thank you for trusting our team to service your vehicle. We hope to see you again for your next service. :-)

December 10, 2023

Very attentive, friendly, and welcoming experience. The staff was very helpful. I will definitely refer to friends and family More

by Captivating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nelson
Dec 18, 2023 -

Southaven Honda responded

Thank you so much for your 5-star review! We're glad you found our team helpful, and we're so glad to hear that you'll be referring us to those you know. Merry Christmas! :-)

December 03, 2023

Very quick turnaround. Tiffany was extremely helpful. Had an issue come up with battery while being checked out for routine oil change and she took care of that. More

by CY67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Dec 07, 2023 -

Southaven Honda responded

Thank you for your review. Tiffany is great and we appreciate you trusting her with your vehicle. We hope to see you again. :-)

December 02, 2023

Excellent She has a great personality Really? She has great customer service & attentive Are you serious? More

by tararnett
Recommend Dealer
Yes
Employees Worked With
Kelly
Dec 07, 2023 -

Southaven Honda responded

Thank you so much for the review and for the kind words about Kelly! She's fantastic! Hope to see you again. :-)

December 02, 2023

Clayton was great and made the experience nice! Clayton was easy to talk to, he understood what we wanted and respected our needs. More

by Sdwitcher83
Recommend Dealer
Yes
Employees Worked With
Clayton
Dec 07, 2023 -

Southaven Honda responded

Thank you so much for the review. We're thankful for your business and trust in Clayton - he is AMAZING! Welcome to the Southaven Honda family! ;-)

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