Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
313 Reviews of Southaven Honda - Service Center
Sort by
September 10, 2023
Kelly was absolutely GREAT! From the start she was very courteous and very helpful! I was in for an oil change,she got me in and out not making me wait for hours like I have bef From the start she was very courteous and very helpful! I was in for an oil change,she got me in and out not making me wait for hours like I have before.Excellent customer service!!! More
by Kelly Cox
Verified CustomerEmployees Worked With
Kelly
September 08, 2023
Very impressed with this new Honda dealership. When I pulled in for my appointment, advisor Ms. Trexler met me immediately and knew exactly what I needed as I explained what I was asking for. In When I pulled in for my appointment, advisor Ms. Trexler met me immediately and knew exactly what I needed as I explained what I was asking for. In addition, I made my appointment at the wrong dealership, but Ms. Trexler was able to fit me in despite my error. Along the way, I was kept abreast of my car's status and given helpful advice. I would not hesitate to make this dealership my top place for my Honda's maintenance More
by scott.a.smith
Employees Worked With
Kelly Trexler, assistant manager to Kelly
August 31, 2023
Great customer service and no long wait! The shuttle was very convenient while I had to wait The shuttle was very convenient while I had to wait More
by lthampto
Employees Worked With
August 31, 2023
I came for service with no appointment and still received impressive timely service. The staff was so polite and outgoing. This was my first time going to this location but I will for sure be back. They are impressive timely service. The staff was so polite and outgoing. This was my first time going to this location but I will for sure be back. They are awesome. More
by Asia
Employees Worked With
August 30, 2023
Mrs. Kelly Tressler, Service Consultant, treated me family. She demonstrated exceptional customer service. She was patient and made sure I understood what was required for maintaining my vehicle. family. She demonstrated exceptional customer service. She was patient and made sure I understood what was required for maintaining my vehicle. More
by Hondabug
Employees Worked With
Kelly Tressler, Service Consultant. Thanks, Kelly.
August 30, 2023
The representatives were very attentive and the service was quick. The only negative was no detail department (department not open yet). was quick. The only negative was no detail department (department not open yet). More
by Akilah Lyons
Employees Worked With
August 29, 2023
This service experience was great start to finish. They kept us informed of what needed to be fixed and finished in a timely manner. They kept us informed of what needed to be fixed and finished in a timely manner. More
by ASHLEY.PETTY
