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Southaven Honda - Service Center

Southaven, MS

4.6
325 Reviews
Call Service Center (662) 253-0110

326 Reviews of Southaven Honda - Service Center

Sort by
September 23, 2023

Great customer service & organized . Only thing I didn’t like was as they were working on my car they didn’t communicate with me during the process it would’ve gave me a option if I want More

by Star
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schibi, Colby Maxwell, Chris Nelson
Report | Print
Sep 26, 2023 -

Southaven Honda responded

Thank you for your review, Star. We apologize on our lack of communication with you, but are grateful for your patience with our team while you waited. We hope to see you again when the time comes for a next service.

September 22, 2023

Welcoming atmosphere. Very concerned about delivering excellent service. Service was completed in one hour as promised. More

by eddcoach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Report | Print
Sep 26, 2023 -

Southaven Honda responded

Thank you for your review! We appreciate your patience with us and for being satisfied. We hope to see you again!

September 20, 2023

Awesome! ! I was there for an oil change, the team was courteous and I was in and out in a timely manner. More

by chiquitamccray51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schibi, Colby Maxwell, Chris Nelson
Report | Print
Sep 21, 2023 -

Southaven Honda responded

Thank you for your review! We hope to see you again when that next oil change is due. ;)

September 19, 2023

Great Service Department staff! ! They were super helpful and got me in and out very timely More

by Mudride01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Tressler
Report | Print
Sep 21, 2023 -

Southaven Honda responded

Thank you for your review and for your kind words! We take pride in our service department. We appreciate your business and hope to see you again! :-)

September 19, 2023

From website scheduler service to the attendant who received me, the overall experience was phenomenal . More

by Pierre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary from Service Dept
Report | Print
Sep 21, 2023 -

Southaven Honda responded

Amazing! Thank you so much for your review. We hope to see you again.

September 19, 2023

I was pleased with the promptness and location for this dealership. I am excited there is a dealership in the north Mississippi area now! More

by Patrick S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
Report | Print
Sep 21, 2023 -

Southaven Honda responded

Thank you, Patrick! We're so glad to be here! We appreciate your review and hope to see you again!

September 19, 2023

My service was done in timely manner and was handled to my satisfaction. Will visit again More

by Sandy.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley Tressler
Report | Print
Sep 21, 2023 -

Southaven Honda responded

Thank you, Sandy! We're glad you were satisfied and we hope to be able to service your car again in the future. :-)

September 19, 2023

Had to take my car back because after an oil change all you could smell was oil. They had oil all over the car. Did not reset the oil life or put a sticker advising mileage for next oil change. Will not be More

by Jlojabo
Recommend Dealer
No
Employees Worked With
Service
Report | Print
September 18, 2023

Honda service reps went above and beyond making sure that I understood what type of work needed to be done to my car. The reps were very knowledgeable and customer service was A-1. More

by ojayholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schibi, Colby Maxwell, Chris Nelson
Report | Print
Sep 18, 2023 -

Southaven Honda responded

Thank you so much for your review! We appreciate your kind words and hope to see you again. :-)

September 18, 2023

Friendly, professional staff! Clean with calm atmosphere. Would definitely recommend. Close proximity to everything in the area. A shuttle is also available for pickup and drop of More

by My Honda Dealer Experience
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly in the service department
Report | Print
Sep 18, 2023 -

Southaven Honda responded

Thank you for your review! We appreciate you taking the time to leave kind words and a recommendation. We hope to see you again!

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