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Southaven Honda - Service Center

Southaven, MS

4.6
325 Reviews
Call Service Center (662) 253-0110

325 Reviews of Southaven Honda - Service Center

Sort by
September 30, 2023

The staff was wonderful and the work done was up to par. Highly recommend them. More

by Rhs2phs123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schibi, Colby Maxwell, Chris Nelson
Report | Print
Oct 02, 2023 -

Southaven Honda responded

Thank you for your review! We hope to see you again! :)

September 28, 2023

Clean friendly and I’m very informative great place to get your service done and buy a new car More

by wbt1002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Maxwell
Report | Print
Oct 02, 2023 -

Southaven Honda responded

Thank you so much for your review! We appreciate you!

September 25, 2023

Great customer service. The staff is very friendly and eager too help in any way they can. The best experience a customer wants from a dealership. More

by gaclemons05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doris,Marion,and Kelly, John Schibi, Colby Maxwell, Chris Nelson
Report | Print
Sep 26, 2023 -

Southaven Honda responded

Thank you so much for your review! We try really hard to give all of our customers the best experience. We appreciate you!

September 25, 2023

Very pleasant people & facility. Arrived on time, work started & finished when they said it would. Coffee excellent, snacks available if wanted. Overall, it was great ! More

by Zumba girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doris & Philip
Report | Print
Sep 26, 2023 -

Southaven Honda responded

Thank you for your review! We so appreciate your business, your time, and your kind words. We hope to see you again.

September 24, 2023

Very nice and friendly Congrats on the new location. Best of luck and keep up the good customer service. More

by Riley.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department - Tiffany.
Report | Print
Sep 26, 2023 -

Southaven Honda responded

Thank you, Riley! We appreciate your kind words. We hope to see you again!

September 23, 2023

Great effort to get the repairs completed. People were very friendly and knowledgeable. I was very pleased with all aspects. More

by rickey.haynes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino and Parts dept.
Report | Print
Sep 26, 2023 -

Southaven Honda responded

Thank you for your review, Rickey! We appreciate your trust and patience with our team. We hope to see you again! :-)

September 23, 2023

Poor customer service, no loaner car available, part on back order, poor assistance from staff More

by Lawanda Alston and Reginald Hawkins Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept, Kelly, Ms.Doris
Report | Print
Nov 14, 2023 -

Lawanda Alston and Reginald Hawkins Jr responded

I never received a follow-up response to my review

September 23, 2023

The Service personal very friendly helpful. The Service lady Manager awesome. Very fast Service. Will definitely be back. More

by TRAVELGL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserono
Report | Print
Sep 26, 2023 -

Southaven Honda responded

Thank you for your review! We so appreciate your kind words. Hope to see you again.

September 23, 2023

Nic did a great job on getting everything taken care of on our new car More

by Lee Dowden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schibi, Colby Maxwell, Chris Nelson
Report | Print
Sep 26, 2023 -

Southaven Honda responded

Thank you for your review, Lee! Nic is fantastic and we're so glad that you were pleased with your experience here with us. Welcome to the Southaven Honda family!

September 23, 2023

Great customer service & organized . Only thing I didn’t like was as they were working on my car they didn’t communicate with me during the process it would’ve gave me a option if I want More

by Star
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schibi, Colby Maxwell, Chris Nelson
Report | Print
Sep 26, 2023 -

Southaven Honda responded

Thank you for your review, Star. We apologize on our lack of communication with you, but are grateful for your patience with our team while you waited. We hope to see you again when the time comes for a next service.

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