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Southaven Honda - Service Center

Southaven, MS

4.6
415 Reviews

415 Reviews of Southaven Honda - Service Center

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February 11, 2025

Fairly quick service & friendly staff. For me, location is close to home. Hoping my old Honda CRV will last awhile longer. More

by DeputyDawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Southaven Honda responded

Thank you for your 4 star review! Call us any time for additional feedback on how we can improve and earn 5 stars! 662-655-1020

February 11, 2025

Awesome customer service, great information on how best to get most useful information. Thanks again for speedy service and response time. More

by joann.mims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Southaven Honda responded

Thank you so much for your 5 star review!

February 09, 2025

Would not recommend this service center. I was given one cost and the bill was approximately $300 more than the quote. More

by Disappointed customer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Hendrix
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager on duty did not measure up to service recovery expectations.
Feb 10, 2025 -

Southaven Honda responded

Thank you for bringing this to our attention! We would love to speak to you about this issue more, and hopefully resolve it! Please contact our General Manager Chris Anderson as soon as possible 662-655-1020

February 06, 2025

Kelli, was so sweet and a made coming in very pleasurable. She is a great worker. Please keep her as she is an asset to the company. This was was second visit here for my new car. My very fir More

by smcyalater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Southaven Honda responded

Thank you for this 5 star review, we appreciate you giving us another chance, and apologize that the first visit was not 10/10! We value you and your feedback, and are proud to have Kelli on our team!

February 05, 2025

Very friendly and great customer service Kevin remembered us from our last visit and was very accommodating to my son. More

by marisajayryan
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hendrix
Feb 08, 2025 -

Southaven Honda responded

Thank you so much for your 5 star review! We are proud to have Kevin on our team! We loved your feedback so much we will be featuring it on our social media soon!

February 05, 2025

Everyone was so nice! This was my first time at this location and I will be returning! Phillip was very nice and professional and the guys that greeted me upon arrival wer More

by kenitra100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Southaven Honda responded

Thank you so much for your lovely review! We appreciate your continued support and look forward to seeing you again soon! We loved your feedback so much that we are going to feature it on our social media soon!

February 02, 2025

Southaven Honda has great customer service. They are my “go-to” with all things Honda More

by 1harrysnelling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Southaven Honda responded

We love to hear it! Thank you for your 5 star review!

January 31, 2025

Very courteous and professional and attentive to my concerns. Vehicle maintenance was completed efficiently and total cost was less than anticipated. More

by btowery23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Southaven Honda responded

Thank you so much for your fantastic review! We appreciate your 5 stars and look forward to serving you in the future!

January 31, 2025

I love Southaven Honda. Great Customer Service. Always gets me right in and out on time. More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Southaven Honda responded

Thank you Barb for your kind words! We appreciate your 5 star review!

January 28, 2025

Service department is amazing. Very kind and helpful. Kelli was so pleasant and kept me updated. More

by MELISSA@FWTRANSPORTINC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Southaven Honda responded

Thank you so much for your 5 star review! We are proud to have Kelli on our team!

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