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Southaven Honda - Service Center

Southaven, MS

4.6
354 Reviews

354 Reviews of Southaven Honda - Service Center

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December 14, 2024

I have taken my car to this dealership three times no. Each time the service has been exceptional. My most recent visit was for a recall inspection. My service technician, Kevin, did an excellent job of k More

by LOVELESS5170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Southaven Honda responded

Thank you so much for your 5 star review! We're so happy to have loyal members like yourself!

December 14, 2024

Every one was polite very very nice and professional :: i recommend Southaven Honda to any one needing a car or service More

by Rebeljeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Southaven Honda responded

Thank you so much for your 5 star review!

December 08, 2024

Great professional service fast and efficient. Experience was positive. Reasonable time waiting for my vehicle. More

by cfar2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Southaven Honda responded

Thank you so much for your 5 star review!

December 07, 2024

This was my first visit to Southaven Honda for Service. The service department Manager, Tiffany Cartwright greeted me with a smile and a hug,. Eric Castiglia greeted me with a handshake and warm welcome. More

by HaleyP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Southaven Honda responded

This is an amazing review that really made our day! Thank you so much Haley! We love Eric, Tiffany and Kevin and are so proud to have them on our team! We're so happy they could earn a 5 star review from you!

December 07, 2024

Dealership should honor coupons from Acura for same services. Some of the services are alike. More

by SHAWSHERRY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doris Merritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Southaven Honda responded

Thank you for your feedback! Unfortunatley we are stictly Honda affiliated. Hopefully one day we can honor Acura coupons but for now we only can acknowledge Honda coupons our Headquarters gives us. Thank you for your understanding!

December 07, 2024

Unfriendly service. No one seemed to care, everybody was either in their phones or just nonchalant acting as if they did not want to be bothered. While I know traffic a More

by QJack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Philip Casserino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Southaven Honda responded

Thank you for bringing this to our attention! This is not the type of impression Southaven Honda is wanting to leave for anyone. PLEASE reach out to us as soon as possible so we can correct this imperfection. Ask for Doris Merritt (Service Director) or Chris Anderson (General Manager) 662-655-1020 - we apologize for any inconveniences this has caused you!

December 07, 2024

Best service I ever had 10/10 🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾 money well spent, best I ever had was a Honda More

by lashunbeasley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doris Merritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Southaven Honda responded

Thank you so much for the wonderful feedback! we appreciate your 5 star review!

December 07, 2024

Honda Southaven’s team provide professional service at each service. This one was no different. They assessed my vehicles needs, explained them to me and allowed me determine what was reasonable to comple More

by Shun Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doris Merritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Transportation guy (forgot his name)
Dec 10, 2024 -

Southaven Honda responded

Thank you Shun for this awesome feedback! We strive for 5 star reviews and earning one from you made our day!

December 05, 2024

Everything went well I was taken care of and recalled that were issued by honda were addressed a very good experience Phillip was very nice. More

by Elko816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Southaven Honda responded

Thank you so much for your 5 star review! We're glad Philip was able to deliver great customer service!

December 05, 2024

They are very kind and heartwarming people. They are family to me. Thank for letting me be a part of y’all family🫶🏽🫶🏽🫶🏽🫶🏽. More

by virgiehenley92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Southaven Honda responded

Thank you so much for your 5 star review! Customer service is our top priority!

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