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Southaven Honda - Service Center

Southaven, MS

4.6
325 Reviews

325 Reviews of Southaven Honda - Service Center

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November 22, 2023

Just overall a great experience. Very friendly and understanding staff. They were also very accommodating. More

by Jprowell0
Recommend Dealer
Yes
Employees Worked With
I think her name was Kimberly or Angela
Dec 01, 2023 -

Southaven Honda responded

Thank you so much for your review! We appreciate you and your business! Hope to see you again. :-)

November 18, 2023

This was my 2nd time to Southaven Honda and it was a great experience, once again. More

by soprano919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly - service writer
November 14, 2023

Everyone was so friendly and nice. They all were so very helpful. They made sure I understood everything before I left! More

by jakyla_williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Nelson
November 14, 2023

They have great employees with very fast service! There is also complimentary snacks & coffee included. More

by Gallium
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts
Nov 14, 2023 -

Southaven Honda responded

Thank you so much for your review. We LOVE snacks and coffee here, and know that many others agree, haha. We look forward to seeing you again!

November 14, 2023

I came to get my blower replaced. They ordered the wrong part . It took about two days to get the correct part. Once they got the part . The service was efficient and customer was ver More

by bambi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Schibi, Colby Maxwell, Chris Nelson
Nov 14, 2023 -

Southaven Honda responded

We apologize to you for the duration of your service, but we appreciate the review! We hope to see you again when it's time for your next service. :-)

November 13, 2023

Service representatives were great. Unfortunately my issue was not fixed completely. Will have to make another trip to dealership More

by Bduffer60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 14, 2023 -

Southaven Honda responded

Hi there - we appreciate your feedback and thank you for your honesty. Please ask for Doris when you arrive - she is our Service Director and she will ensure you are well taken care of. We will see you soon!

November 09, 2023

The service at this place is horrible! Nasty attitude. They have great salesmen but the service department need help bad More

by flavell24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Schibi, Chris Nelson
Nov 15, 2023 -

Southaven Honda responded

I would like to speak to you about your visit. Call John S the General Manager at 662-655-1020

November 09, 2023

I had a very knowledgeable service advisor who handled all of my cars service requirements. More

by Eric09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schibi, Colby Maxwell, Chris Nelson
Nov 14, 2023 -

Southaven Honda responded

Thank you, Eric, for your review. We so appreciate your time and your business. Hope to see you again when it's time for your next service!

November 08, 2023

Very fast service in replacing battery. Friendly personnel and they kept me updated on the progress. Very much appreciated. More

by Lapemag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Nov 14, 2023 -

Southaven Honda responded

Thank you so much for your review. We're glad you had a great experience -- we hope to see you again soon!

November 08, 2023

Could be better on timing or processing overall satisfied I had a pretty well experience More

by mda121887
Recommend Dealer
Yes
Employees Worked With
Antonio
Nov 14, 2023 -

Southaven Honda responded

Thank you for your feedback! We appreciate you and you trusting us! We hope to see you again. :-)

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