Southaven Honda - Service Center

Out of the 3X I’ve been there they’ve only did the complementary vacuum once. And that’s only cause I let the guy know that Kelli shouldn’t have to vacuum my car out every time I come. Also, they lose complementary vacuum once. And that’s only cause I let the guy know that Kelli shouldn’t have to vacuum my car out every time I come. Also, they lose people keys. They always try to tell me I have 1 free oil change even though I always tell them I have Honda care warranty plan. An 1 time (the last visit) after telling the lady that, they still tried to charge me for a tire rotation. Had to explain a second time on the same visit. Just very irritating to have to go through the same situation every visit. More

This Honda dealership provided prompt, friendly, and thorough service to get our pilot back up and running. They went out of their way to fix a recall repair that was done incorrectly by another dealers thorough service to get our pilot back up and running. They went out of their way to fix a recall repair that was done incorrectly by another dealership that caused our fuel gauge to be malfunctioning. They also went out of their way to communicate with the other dealership to get our trim panels that were broken by the other facilities technicians replaced. We won’t use any other facility but Honda Southaven for all of our service and purchasing needs. Thank you again! More

Everyone that I encountered, was very nice, attentive and knowledgeable about the operation of the dealership. knowledgeable about the operation of the dealership. More

Needed oil change on-the-go and a tire checked for a slow leak. Service was outstanding. Thank you Southaven Honda. leak. Service was outstanding. Thank you Southaven Honda. More

Horrible customer service . They were rude to me and did not help the situation. The Honda dealership in Jackson has much better service ! I will NEVER return to Southaven Honda They were rude to me and did not help the situation. The Honda dealership in Jackson has much better service ! I will NEVER return to Southaven Honda again. Sincerely , Brittany Howarth More

Nice friendly service writer. However they did tell us that the rear brake pads were worn out. I changed them and half the pad was left on the rear. I was not happy for the bad in However they did tell us that the rear brake pads were worn out. I changed them and half the pad was left on the rear. I was not happy for the bad information. More

I’ve purchased six cars in my lifetime, and this dealership is by far the best experience I’ve ever had. I cannot recommend them highly enough! The sales and finance teams are both knowledgeable and dealership is by far the best experience I’ve ever had. I cannot recommend them highly enough! The sales and finance teams are both knowledgeable and friendly, and the parts and service departments are equally impressive. You've earned a customer for life! More

The service was excellent. The shuttle took me home and came back for me when my car was ready. My technician explained thoroughly what I needed done right away and what I coul The shuttle took me home and came back for me when my car was ready. My technician explained thoroughly what I needed done right away and what I could wait to have done, being my car being at the 100,000 mile mark. So far my car is running so much quieter! More

Very good service nice people they got you in there and out of there real fast out of there real fast More

Expensive! Go in for oil change and other items are always added. Dealers send coupons for discounts however, you have to spend over $200-$300 to get the small Go in for oil change and other items are always added. Dealers send coupons for discounts however, you have to spend over $200-$300 to get the small discount. More