Southaven Honda - Service Center

Great experience overall. Phil and I discussed what needed to be done and he kept me informed as to how things were going. My car was ready when he said it would be. Phil and I discussed what needed to be done and he kept me informed as to how things were going. My car was ready when he said it would be. More

Dealership and Service agent was great about keeping me posted on what was going on with my vehicle. posted on what was going on with my vehicle. More

Kevin is knowledgeable, courteous and a pleasure to deal with him. He is my go to person at Southaven Honda. with him. He is my go to person at Southaven Honda. More

I still had to pay another charge for having them to reverse my tires rotate. I was not happy about that. Kelli did tell me I might feel a difference but did not tell me I would hear a loud rubbing nois reverse my tires rotate. I was not happy about that. Kelli did tell me I might feel a difference but did not tell me I would hear a loud rubbing noise. She did recommend I don't rotate but I also feel like your people should be a lot more reassuring because a lot of people like myself don't have a clue about cars and if she would of been just a little more pushy and told me you should not do it I would not have done it. I also feel like for the $240 price I paid I didn't get the full deal so I actually should of paid a lot less. But Kelli was great. More

They were very friendly and prompt in doing the maintenance on my car, as well as fixing one of my tires. maintenance on my car, as well as fixing one of my tires. More

I do not like to leave reviews I should be able to just give them five stars and be done with the survey give them five stars and be done with the survey More

I had a crack in my windshield and she said it would. Be a delay because of backorder. I call back six months later and the windshield is still not in. Furthermore they had no record of my visit where Be a delay because of backorder. I call back six months later and the windshield is still not in. Furthermore they had no record of my visit where she took pictures of everything etc. ii learn that the service manager is no longer there. Not necessarily the dealers fault but they hired the bad employee More

Great service in a timely manner. Workers are very knowledgeable and extremely helpful. Wouldn't take my vehicle anywhere else Workers are very knowledgeable and extremely helpful. Wouldn't take my vehicle anywhere else More

Kevin was a pleasure to work with. I hope I don’t have to see him for a while though! LOL!!! I hope I don’t have to see him for a while though! LOL!!! More