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Southaven Honda - Service Center

Southaven, MS

4.6
415 Reviews

415 Reviews of Southaven Honda - Service Center

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March 03, 2025

Phillip was very professional and the service was excellent. Phillip explained what problems was going on with my daughters car to fix the maintenance and what to expect in the future if More

by Mitchkd723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Southaven Honda responded

Thank you so much for your awesome feedback! We loved your 5 star review, we're going to feature it on our social media soon!

February 25, 2025

This is the second time I've brought my car in and when I checked the desk to see what's taking so long, I was told my car was ready. I was told my car would be ready in 90 minutes and I was there 3 hours. More

by christerry32
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Hendrix
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Southaven Honda responded

Thank you for bringing this to our attention! We would love the opportunity to correct our mistakes. Please reach out to our Service Director Tiffany Cartwright or General Manager Chris Anderson as soon as possible at 662-655-1020.

February 25, 2025

This is the best Honda dealership in the Memphis area. Everything is done well. Phillip is an incredibly helpful and efficient service advisor. More

by OB5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Southaven Honda responded

Thank you so much for this amazing review! We love your 5 star feedback so much we're going to feature it on our social media!

February 23, 2025

My service was fast! ! Customer service great!! Kevin kept me informed ion all that was going on with my vehicle!! Glad I got my car here More

by Shervonturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Southaven Honda responded

Thank you so much for your 5 star review! We loved your feedback and will be featuring it on our social media soon!

February 21, 2025

Oil change was quick, and I was not pressured into buying any additional services that I did not want to More

by eonmost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Southaven Honda responded

Thank you for your 5 star review! We're so glad we were able to provide top tier satisfaction!

February 21, 2025

I love going there because they always take care of me. Very good customer service More

by Tinaj50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Southaven Honda responded

Thank you so much for the kind words! We're lucky to have continued patronage from you! We appreciate the 5 star review!

February 21, 2025

Car was misdiagnosed no refund or admittance of fault, feel like they just wanted money. More

by jamiebenfield
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Southaven Honda responded

Thank you for bringing this to our attention! We would love to hear more from you on this matter and possible correct any issues if you would allow us. Please reach out to our service manager Tiffany Cartwright or General Manager Chris Anderson as soon as possible please 662-655-1020

February 19, 2025

Oil change, tire rotation and vehicle inspection was completed without any issues and in a timely manner. More

by gpgrubel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Southaven Honda responded

Customer service is our top priority! Thank you for your 5 star review!

February 17, 2025

I had a wonderful experience. The salesman was very cooperate and worked with me. I would recommend their services. More

by tgmlangley
Recommend Dealer
Yes
Employees Worked With
Alvin Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marino Varesio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Southaven Honda responded

Thank you so much for your 5 star review! We're so glad Alvin was able to earn your trust! Congratulations and Welcome to the Southaven Honda family!

February 16, 2025

They made the process so easy in and out the sales dept was really nice More

by mlbrand90
Recommend Dealer
Yes
Employees Worked With
Eric Castiglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eshawna Millbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Euell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Southaven Honda responded

Thank you so much for your 5 star review! Your time is just as precious to us as it is for you!

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