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Southaven Honda - Service Center

Southaven, MS

4.6
316 Reviews

316 Reviews of Southaven Honda - Service Center

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November 16, 2024

My service representative, Phillip Casserino, was very helpful. He got me checked in, made sure I had no outstanding recalls and gave me an overview of the service to be performed. When the service was co More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Casserino
Nov 18, 2024 -

Southaven Honda responded

Thank you Jerry for your 5 star review! We are proud to have Phillip on our team!

November 16, 2024

Very professional and courteous staff. The work or service requested was pretty much done as stated by Phillip the service agent. More

by vcmoody911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in the parts department
Nov 18, 2024 -

Southaven Honda responded

Thank you for the 5 star review!

November 14, 2024

Dealership was super clean and all employees were on top of their game. All work was done in a positive fashion. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Cartwright Service
Nov 15, 2024 -

Southaven Honda responded

Thank you JC for your 5 star review! We appreciate you choosing Southaven Honda!

November 13, 2024

Would recommend to anyone as the staff was friendly and took my car for service without appointment was done in an hour They also booked my car for a recall and other dealership said they did not have pa More

by NARSINH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Southaven Honda responded

Speed, courtesy and efficency? Only Southaven Honda can make it all happen! Thank you for this 5 star review!

November 12, 2024

Dealership extremely clean, staff was friendly and professional. Service was promptly performed and reasonably priced. Recommendations for next Service visit was appreciated. More

by LESING2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix service advisor
Nov 13, 2024 -

Southaven Honda responded

Thank you so much for the 5 star review!

November 12, 2024

I was very pleased with the customer service that I received from the start to finish. More

by Nat_JN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doris, Kevin
Nov 13, 2024 -

Southaven Honda responded

Customer service is our top priority! Thank you for the 5 star review!

November 11, 2024

George had a good attitude and was helpful. He wanted to please his customers. Thanks George Webb More

by frkoger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Southaven Honda responded

We are so happy to hear that George was able to earn a 5 star review! Thank you so much for your time!

November 09, 2024

Courteous, polite prompt Courteous urate smart friendly kind neat generous informative accurative outgoing cheerful amazing More

by doloresjackson26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Beauchamp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Clements
4.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyreese Knowlton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Powell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Southaven Honda responded

Thank you so much for all the kind words! We appreciate your 5 star review!

November 08, 2024

Got second opinion from a transmission specialist and absolutely nothing wrong with our transmission. Manipulative liars to make us spend money unnecessarily More

by Jayme652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cammie Alkire
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unsure on individual but service department
Nov 08, 2024 -

Southaven Honda responded

Thankyou for bringing this issue to out attention, we would love the oppertunity to correct this. Please reach out to our Service Director Doris or General Manager Chris Anderson any time @ 662-655-1020

November 07, 2024

Great, great great great, great great great great great great great great great great great great great great great great More

by pearlwjones
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Southaven Honda responded

Thank you for the 5 star review!

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