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Southaven Honda - Service Center

Southaven, MS

4.6
396 Reviews

396 Reviews of Southaven Honda - Service Center

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January 28, 2025

Service department is amazing. Very kind and helpful. Kelli was so pleasant and kept me updated. More

by MELISSA@FWTRANSPORTINC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

The staff in the service department is awesome. They were very helpful and quick to respond to any questions that I had while my car was being serviced. More

by Rtrusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doris Merritt
Jan 28, 2025 -

Southaven Honda responded

Thank you so much for your fantastic review! We appreciate you taking your time to give us 5 stars!

January 26, 2025

They shouldn't let customers make appointments online. At least that's sort of the excuse for delaying the start of my maintenance. They were horrible with me about communication. After on hold for about More

by CLARK8297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelli Maxwell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Southaven Honda responded

Hello! Thank you for bringing this to our attention! We would love the chance to correct our mistakes, please reach out to our Service Manager Tiffany Cartwright as soon as possible 662-655-1020

January 25, 2025

Beautiful great service very timely nice personality good coffee couldn't ask for more love you guys ❤ More

by gastondavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Southaven Honda responded

Thank you so much for your 5 star review! <3

January 24, 2025

Service Department is awesome! !! They provide a pretty good service to do work on my car, especially when I have limit of time. But I don’t have a pretty good experience on buying More

by Simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Southaven Honda responded

Hey Simon! Thank you for the 4 star review! We would love to get more information from you on the issues listed, please reach out to us as soon as you can so we can resolve them. Please ask for Chris Anderson , General Manager 662-655-1020

January 24, 2025

Excellent service and answered all my questions , Kevin was also very helpful in helping me More

by chadpatelmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Southaven Honda responded

Thank you so much for this great review! We are proud to have Kevin on our team! We will be featuring your review on social media soon!

January 22, 2025

They the proper care for my vehicle, Thanks very much for your service, Thanks very much More

by Richardson Mary 258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Southaven Honda responded

Thank you so much for the awesome feedback!

January 21, 2025

Kelli was great,she explained everything to me. Service was quicker then I expected.Very good visit. More

by elnehring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

I have received excellent service from Southaven Honda. The service has been completed within the estimated time window. The waiting area and restrooms are spotless. The amenities are outstanding. More

by LOVELESS5170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

I was impressed by how professional and nice everyone was, the overall cleanliness and nice the facility is More

by Jay Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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