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SouthWest Volkswagen
Weatherford, TX
69 Reviews
At SouthWest Volkswagen of Weatherford we strive to offer you that personal, small town service and attention while providing a premier dealership experience. We offer our customers a large inventory of New and Certified Pre-Owned Volkswagens as well as many other manufacturer's pre-owned inventory. Our service department is staffed with Volkswagen Certified advisors and technicians to help assist you in maintaining your Volkswagen for optimum longevity and performance. Our parts department works hard to stock a large selection of Volkswagen Original Equipment parts on site to help expedite any services that you may require. At Volkswagen of Weatherford we love our Volkswagens and we love our Volkswagen customers too. It would be an honor to help you find a new Volkswagen, a Volkswagen that is new to you, or to help assist you in maintaining your Volkswagens to keep it on the road for a long time to come. Our goal is to earn your trust and to become your Volkswagen dealer for life.
We understand that you have many options for Volkswagen dealerships that offer sales and service. Our team is here and ready to serve you. Our first priority is our customers, and we want to help you in any way we can. We want to provide a dealership experience that you can describe as a truly exceptional experience, and we want your interactions with us to leave you with a smile and a feeling of pride for being a member of our Volkswagen of Weatherford family. If for any reason you can't describe your experience with us in that way, please don't hesitate to call.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 69 reviews
June 23, 2023
Very professional found what I needed. Didn’t make me wait handled everything properly and it’s pretty cool on top of it. Didn’t make me wait handled everything properly and it’s pretty cool on top of it. More
by Dbethurum5
Employees Worked With
Other Employees :
Chad Slayton, Brandon Morris, Jonathon Crouch, RJ Smiley
Helpful June 22, 2023
RJ SMILEY was great! He really listened and got me what I wanted.I will definitely be back for another vehicle. He really listened and got me what I wanted.I will definitely be back for another vehicle. More
by MatthewTXREN
Employees Worked With
Brandon Morris, Jonathon Crouch, RJ Smiley
June 22, 2023
I have had many interactions with RJ. He is always very polite and helpful. He is extremely knowledgeable about the product and answers all my questions. Southwest VW is lucky to have hi He is always very polite and helpful. He is extremely knowledgeable about the product and answers all my questions. Southwest VW is lucky to have him. More
by pipers
Employees Worked With
RJ Smiley
June 22, 2023
There were way too many misunderstandings about what was quoted to me to be actual misunderstandings. They insisted I get preapproved even though I was paying cash. My credit was run 11 times! I know it was quoted to me to be actual misunderstandings. They insisted I get preapproved even though I was paying cash. My credit was run 11 times! I know it wasn't all from their office but I finally had to put a lock on my credit to get it to stop. I felt completely gaslit and patronized. The apple car play never worked right and I was assured that a Kia dealer could fix it with an update. I went to the Kia dealer who told me the dealers don't do updates anymore and it was basically a design flaw. I left when they were closing and had to take it back in the next day because their "detailing" was a light car wash. The inside was filthy!! I had reservations about buying the car because of the dishonest salesman games and manipulation trying to get me to sign papers before I had made a decision but it was basically what I wanted and there wasn't much else available. Karissa was very sweet but either didn't know what she was doing or was a master manipulator too. I ended up trading the car in and getting another one same make and model from Moritz Kia and had a wonderful experience! No misunderstandings there! I even answered an email from the general manager telling him about my experience and never heard back! More
by Polska67
Employees Worked With
Jonathon Crouch, Karissa Pratt
June 22, 2023
The service at southwest is amazing, especially RJ Smiley he was super nice and didn’t hesitate to help me in anyway he could. Getting a new car can be really confusing and stressful and RJ made the whole ex he was super nice and didn’t hesitate to help me in anyway he could. Getting a new car can be really confusing and stressful and RJ made the whole experience great!! More
by Faith
Employees Worked With
RJ Smiley
