SouthWest Nissan

No pressure sales, customer service focused After having an accident in my previous vehicle, I found a truck I was interested in on the Southwest Nissan website. I received an email from Curtis After having an accident in my previous vehicle, I found a truck I was interested in on the Southwest Nissan website. I received an email from Curtis Shackelford within minutes of indicating that I was intereste in it. Unfortunately, I had not received the settlement information from my insurance company, so I wasn’t quite ready to purchase. Curtis listened, and then kept in touch over the next week. I would receive a text or email from him every other day or so, letting me know the truck was still available. Never once did I feel like he was being aggressive. Once I new my previous vehicle was not repairable, I scheduled an appointment to see the truck. Curtis actually offered to meet me to see it. Since I don’t live close, I passed on that offer and went to Southwest to take a look at the truck. I was impressed with the dealership once I arrived. Curtis had the truck freshly polished and pulled up right at the front for me to see. After a quick drive, I knew I wanted to but it. It was closing time for them, and they offered to stay late, but I asked for the night to make a final decision. The sales manager, Harlan Ricks shook my hand and told me he would hold it until I was ready. I came back the next afternoon and completed the purchase. Again it was late into the evening, and the rental car place was closed for the night. The dealership let me leave the rental on their lot overnight, and I went home to show my family our new truck. The next day, Curtis returned the rental car for me. That proved to me that Southwest Auto Group has a genuine customer service focus. The entire purchasing process was comfortable. Thank You Curtis. More

TOP NOTCH! I live about an hour away from SouthWest Nissan and had a great quote from a nearby dealer. Leonardo Jaramillo was extremely professional and quickly I live about an hour away from SouthWest Nissan and had a great quote from a nearby dealer. Leonardo Jaramillo was extremely professional and quickly made me realize that great customer service is something just as important. Not only did SouthWest Nissan beat the quote, but they also delivered my car to my doorstep, and made this entire process by far, the easiest and fastest car purchase ever. I am still in shock!!!! I highly recommend this dealership!!! More

Extreme professionalism without pressure or nonsense Mr. Jason Allen was my salesperson on a Nissan Titan pickup. His attention to detail, professionalism, product knowledge, meticulous nature to the ve Mr. Jason Allen was my salesperson on a Nissan Titan pickup. His attention to detail, professionalism, product knowledge, meticulous nature to the vehicle as his own, manifested into the best car buying experience I've ever had. I have bought Infinitis, Porsches, Mazdas, Fords, etc. If you want an honest, straightforward, courteous, and dedicated person that has the empathy to understand what you are feeling as the car buyer, then I highly recommend Jason as the person to go to as soon as you set foot in that door. Take my word for it, he will deliver on his commitments. In fact, he delivered my truck 40 miles from the dealership way out in the Palo Pinto County countryside without any hesitation. Go for it. Talk to this great person. More

Extremely helpful with tons of knowlege Savanah was exceptionally nice. Had lots of questions and she was on top of it all. Very personable and made it a great environment to be in. Savanah was exceptionally nice. Had lots of questions and she was on top of it all. Very personable and made it a great environment to be in. More

The best service! I just bought my car from Southwest Nissan in Weatherford, Tx and I received the most incredible service from Jason Allen. He answered every question I just bought my car from Southwest Nissan in Weatherford, Tx and I received the most incredible service from Jason Allen. He answered every question I had and went above and beyond to make my car buying experience the best. I would recommend this location and Jason 10/10. More

Pleasant buying experience I had contacted Savannah Saxton at Southwest Nissan in Weatherford TX. a week ago , because I was ready to buy a vehicle. She texted me this week and I had contacted Savannah Saxton at Southwest Nissan in Weatherford TX. a week ago , because I was ready to buy a vehicle. She texted me this week and said she thought she had found one that I would like. She was very honest, and a pleasure to deal with. I had been looking for a vehicle for about 2 weeks and had a couple of dealerships that were not as honest and reliable as Savannah. So it was very refreshing to find someone that was helpful and I felt like I could trust. She even showed us around the dealership and introduced us to employees and showed us the shop floor where the work on the vehicles and service them. What a clean Establishment! Also there finance lady, Jourden Farwig was a delight to work with, very personable, and friendly. It is all about the customer service and how you are treated, and these people did a great job. I would recommend them to anyone. More

Excellent customer service Jason was amazing. He went above and beyond to get the perfect vehicle for my budget. He didn't try to put me in a vehicle that I couldn't afford but Jason was amazing. He went above and beyond to get the perfect vehicle for my budget. He didn't try to put me in a vehicle that I couldn't afford but with the accessories that I wanted. He did an awesome job of showing me each feature on the car that I wanted. More

Very helpful Jason made the process very easy and worked to get me a better price than other dealers in the area. He even picked me up since I had lost my previou Jason made the process very easy and worked to get me a better price than other dealers in the area. He even picked me up since I had lost my previous car in a wreck and was not able to drive out. More

Awesome Customer Service Curtis Shackelford did a awesome job. He did a great finding me a wonderful car at a fair price. He was very knowledgable about the car. It was a w Curtis Shackelford did a awesome job. He did a great finding me a wonderful car at a fair price. He was very knowledgable about the car. It was a wonderful experience. More

Fantastic Experience The most painless car buying experience I have ever had!! Competitive prices, and unprecedented professionalism. Was able to take care of everything o The most painless car buying experience I have ever had!! Competitive prices, and unprecedented professionalism. Was able to take care of everything over the phone in about an hour without any added pressures. I live about 1.5 hours from Southwest Nissan, and to make my buying experience even easier/better, Mickey and Tyler delivered my car to me the next day! It arrived detailed and with a full tank of gas, and Mickey happily explained how to work all the features on the car. We headed inside, and in 15 mins, all paperwork was signed at MY kitchen counter and the keys were in my hand! Wont hesitate to recommend Southwest Nissan to friends/family/colleagues and buy my next car from them when the time comes. Thanks Southwest Nissan, Harlan, Mickey, and Tyler for making this a wonderful buying experience! ~Lisa More