SouthWest Ford Weatherford

Great service ! Great service advisor! Clean service area! Prompt less than an hour! Great Dealership Great service advisor! Clean service area! Prompt less than an hour! Great Dealership More

We purchased a new 2024 ford f-150 six from Kevin at southwest ford and he was the best salesman we ever worked with he was great to talk to and was very knowledgeable and helpful and answered all of ou southwest ford and he was the best salesman we ever worked with he was great to talk to and was very knowledgeable and helpful and answered all of our questions and made sure we understood everything and thanks for all your help Kevin and Hazel Heun More

I like the truck I bought. Everything the sales guys told me was a lie. If the truth would be OK, they would lie. I was told the truck would be ready the day after the money we Everything the sales guys told me was a lie. If the truth would be OK, they would lie. I was told the truck would be ready the day after the money went through. It took 9 days to get the truck from them. I called them over 20 times and the 3 I was able to talk to a person they either had no idea what the status was or outright lied to me. Only 1 time did the dealership call me in the 9 days, and that was while I was while they had me on hold for over 45 minutes on another line. They were to put new tires on and gave me brand and model of the tires. I asked if I could switch and pay any additional costs. I was told I could not as the tires were already purchased. A week later, when they installed the tires, they were not the same ones. Southwest Ford substituted a cheaper, lower quality brand tire instead. A salesman even lied about the actual brand of the tire installed, somehow thinking I could not read the name in the side of the tire. Southwest Ford had said the truck was inspected and ready to go when I test drove it. Turns out it was not. The truck needed multiple items fixed when the service department actually inspected it. The service department then refused to provide the history they had on the truck. I was only able to get them to send me a text of a photo of the service ticket. I was told they would not even e-mail it. Do not buy a vehicle from this dealer. You cannot trust anything they tell you. Go anywhere else but Southwest Ford. Absolutely terrible service after the sale. I felt like they just stopped caring once I signed the sales contract. More

I was very happy with the service today they got me in and out in a very short time I would like to give them all 10s Thank you Thomas Schipper and out in a very short time I would like to give them all 10s Thank you Thomas Schipper More

Rob was fantastic. The experience was great. I got the truck I was looking for at an agreeable price and the appropriate value for my trade. The experience was great. I got the truck I was looking for at an agreeable price and the appropriate value for my trade. More

They are courteous ,respectful and show you what you ask for .i have purchased a lot of vehicles from Southwest ford will never go any where else .Nick was very patient with us we changed our mind on the tr for .i have purchased a lot of vehicles from Southwest ford will never go any where else .Nick was very patient with us we changed our mind on the truck we wanted and he said no problem ,we think he went above and beyond to take care of what we wanted .Thanks to Nick for helping us with our truck ,and all the other people that helped too. We have already recommended to family members Nicks name. Nick was very knowledgeable on helping us set up our truck . We just want to say thanks to Southwest Ford for being a family oriented dealership . Donnie and Patty Collins More

Great service and service advisor. easy in and out.drive from cleburne tx to Weatherford tx to service ford explorer easy in and out.drive from cleburne tx to Weatherford tx to service ford explorer More

Phone number text to me was wrong and oil was leaking from my truck after the oil change was done from my truck after the oil change was done More

Appreciated the knowledge and professionalism during the process of ordering our Ford Truck. We were kept up to date on the progress and also given helpful advice on moving our order along. process of ordering our Ford Truck. We were kept up to date on the progress and also given helpful advice on moving our order along. More

Great experience. Service was completed in a timely manner and all questions were answered in a satisfactory manner. Service was completed in a timely manner and all questions were answered in a satisfactory manner. More