SouthWest Ford Weatherford

Accurate and through Everyone was polite and courteous from the person who met me at the car to the mechanic who worked on my car. Even staying in the waiting room. Everyone was polite and courteous from the person who met me at the car to the mechanic who worked on my car. Even staying in the waiting room. More

Lack of employee personal. Kept me truck for about 4 days to double check noise coming from rear. Service advisor try to assist the best she could. Even though it appears she wa Kept me truck for about 4 days to double check noise coming from rear. Service advisor try to assist the best she could. Even though it appears she was experiencing overwhelming work and not enough experience mechanics. When I went to pick my rental suddenly I was told my truck was ready. Even the shop foreman advised me after running some test they couldn’t find anything. Personally I think they didn’t inspect my truck because in the work order they gave me it doesn’t said what they did to my truck. I bought several vehicles from here before to be honest after this experience I will reconsider a different dealership. More

Great Buying Experience Kevin Barbour helped us with our purchase of a custom fit Transit van and we could not be happier with his attention to our needs and making sure our Kevin Barbour helped us with our purchase of a custom fit Transit van and we could not be happier with his attention to our needs and making sure our order was correct. His knowledge and professionalism made our experience a pleasant one. We contacted Southwest Ford because Ed Wallace recommends the dealership and as one of several possible dealers during our decision making process. We found the dealership the most responsive and willing to work with us on a custom order while being price competitive. Having walked out on a dealership because of a rude and pushy finance officer a number of years ago, we also appreciated the friendly interaction with David Weiss to close the deal. He, like Kevin, was professional and didn’t try to push products after we declined them. We look forward to a continued good relationship with Southwest Ford. More

Excellent Experience at Southwest Ford. From negotiation for the New Expedition and trade-in all the way through finance and service my experience at Southwest Ford was e at Southwest Ford. From negotiation for the New Expedition and trade-in all the way through finance and service my experience at Southwest Ford was exceptional. More

Received prompt and satisfactory service Excellent repair,received and prompt service, jimmy ogle was very involved in getting my car repaired on a timely note Also took me 25 miles home and Excellent repair,received and prompt service, jimmy ogle was very involved in getting my car repaired on a timely note Also took me 25 miles home and came and got me when repairs we’re completed More

Awesome service Very helpful and explained all needed service including what could wait since the cost was more than I had budgeted for this month. Extremely consider Very helpful and explained all needed service including what could wait since the cost was more than I had budgeted for this month. Extremely considerate to my situation. More

The Works done but incomplete CarFax update Went to dealership had “The Works” service performed. They said that the tire rotation was done but the service record added by Southwest did not incl Went to dealership had “The Works” service performed. They said that the tire rotation was done but the service record added by Southwest did not include the tire rotation. I like this dealership but they need to be more attentive to service details. Since CarFax is used by so many people it needs to be correct and up to date. More

Great service!!!!!!!! Charlie Mann not only takes care of your vehicle but goes above and beyond to take of his customer your not just a number with Charlie....... Charlie Mann not only takes care of your vehicle but goes above and beyond to take of his customer your not just a number with Charlie....... More

Scheduled service Nikki is great to work with regarding any service needs. Provides excellent communication and follow through when working with you. Oil change was d Nikki is great to work with regarding any service needs. Provides excellent communication and follow through when working with you. Oil change was done in a reasonable time. More