SouthWest Ford Weatherford

Customer Service Great customer service and no hassle deal on my new 2019 truck. Very helpful service department. Also have received great service purchasing accesso Great customer service and no hassle deal on my new 2019 truck. Very helpful service department. Also have received great service purchasing accessories with accessories and parts departments. More

Service Southwest Promise is a very good program for new car buyers. I will buy my next vehicle here and have all my vehicles serviced at this location. Thank Southwest Promise is a very good program for new car buyers. I will buy my next vehicle here and have all my vehicles serviced at this location. Thank you. More

Repair Staff was friendly and helpful. Dealership provided a shuttle to take me to and from my home when I needed to leave my vehicle there to be serviced. Staff was friendly and helpful. Dealership provided a shuttle to take me to and from my home when I needed to leave my vehicle there to be serviced. More

F150 XLT 2019 FAvi did a great job taking care of me. They have a great selection of vehicles and I was able to get the exact truck I wanted. I haven’t had any expe FAvi did a great job taking care of me. They have a great selection of vehicles and I was able to get the exact truck I wanted. I haven’t had any experience with the service department but the sales is fantastic and quick. More

Great Enjoyed every minute working with Kat! She understood what I was looking for and how I wanted to get the deal done. She took good care of me and I wil Enjoyed every minute working with Kat! She understood what I was looking for and how I wanted to get the deal done. She took good care of me and I will come back looking for her. More

Terrible customer service and service department This is my 4th time to this dealership. The first time was for a purchase. They had no intentions of working with me on price, so I found another vehi This is my 4th time to this dealership. The first time was for a purchase. They had no intentions of working with me on price, so I found another vehicle at a different dealership that was willing to work with me. However that place is too far from home for service. So I went to Southwest for some service items. Each time I have been more disappointed with the last. The place is disorganized! No one seems to ever know what is going on - who is your service agent, what are you here for, where is your vehicle?!? On one occasion, they promised me a loaner but when I got there they didn’t have one for me. So I had to reschedule. I sent in my car for some work on the air vents in the back, and they half way did the job by fixing the vents in the second row but not the third. So I had to go back again. The agents make me feel like I’m inconveniencing them instead of them being there to service my car. This last time, they had my car for a week with zero communication! I had to call and leave a message twice before I could get any information on what was going on. To top off everything, when you get the car back they don’t even bother to run it through a quick wash. How hard is that?? I will not be going back to this dealership or service department and would not recommend them to anyone! More

Great job in taking care of business Everything went well didn't take long to finish the sale. Sales person was very friendly and knew everything about the pickup I was buying. Everything went well didn't take long to finish the sale. Sales person was very friendly and knew everything about the pickup I was buying. More

Great experience and left very satisfied The sales person was very friendly and help me with my need and took the time to show us different vehicles to help us stay in our budget The sales person was very friendly and help me with my need and took the time to show us different vehicles to help us stay in our budget More

The best ever thank the world of scott and evil canival The dealership is awesome I left for about 4 years and went to Duramax and I came back and the only reason I would have came back because I love I lov The dealership is awesome I left for about 4 years and went to Duramax and I came back and the only reason I would have came back because I love I love for words and the service and sales people are the best ever believe me I'm 65 years old . I've been at a lot of dealerships and I tell you Southwest Ford is very very hard to beat an experience I've had with Finance the salesman Scott as I call him Evel Knievel and the general manager Scott in the sales that Finance man was awesome he had only been there 8 months and his attitude towards customers in the service was Far hard to beat so it was the same tell Evel Knievel Scott that is very blessed to have me as a customer and again my name is Dennis Jones and I will have the hugest truck in Parker County you will see me coming baby sincerely mr. Jones glass man and thanks for the brownie fresh out of was made fresh they gave me a brownie message says for excited to 10 employees to More

Absolutely amazing!!!!!!! Extremely happy This was the greatest dealership I have ever been to. Never have I been treated with so much respect. This team went did there absolute best to make s This was the greatest dealership I have ever been to. Never have I been treated with so much respect. This team went did there absolute best to make sure I got the best deal possible. I will diffently recommend and return. More