SouthWest Ford Weatherford

Not bad Jimmy ogle helped with a issue we had in the service center he did the best he could to bring a solution to the matter and we made an agreement and h Jimmy ogle helped with a issue we had in the service center he did the best he could to bring a solution to the matter and we made an agreement and he came through. More

Good Service First thing, make an Appointment with the dealership. This worked great. The service tech fixed the first problem and then discovered another which th First thing, make an Appointment with the dealership. This worked great. The service tech fixed the first problem and then discovered another which they had to order a part. Service informed me of the problem and set up the final repair the next morning. Excellent service. Thank you Southwest Ford! More

New Ford F150 Great team! Fast and efficient ! This is the third truck we have purchased at SouthWest Ford. All were easy, in and out in just an hour or two! Great team! Fast and efficient ! This is the third truck we have purchased at SouthWest Ford. All were easy, in and out in just an hour or two! More

Service tech was terrible. Had to wait on 8 o’clock appointment. Never called to let me know status of truck. Did fix truck till next day. 😡😡😡 was terrible. Had to wait on 8 o’clock appointment. Never called to let me know status of truck. Did fix truck till next day. 😡😡😡 More

Terms They worked with us to meet our terms and needs the place was nose and clean and they were friendly they made sure we understood the features of our n They worked with us to meet our terms and needs the place was nose and clean and they were friendly they made sure we understood the features of our new vehicle More

Excellent service The staff is very courteous! My vehicle was washed and vacuumed while having service done. I was also asked if any other service was needed. The staff is very courteous! My vehicle was washed and vacuumed while having service done. I was also asked if any other service was needed. More

Great service, poor quality. Their work was good, but the service was less than what I had prepaid for. They weren't concerned about the error and happy to leave the error as is Their work was good, but the service was less than what I had prepaid for. They weren't concerned about the error and happy to leave the error as is without fixing the problem. More

Charged for a part that doesn't even exist in Ford Services. Would not reccomend does not honor Ford Motor Millenium Warranty. Called 5 Star Ford and they said they would reimburse us over $300 they charged that Would not reccomend does not honor Ford Motor Millenium Warranty. Called 5 Star Ford and they said they would reimburse us over $300 they charged that should have been under warranty. More

Oil change Thayer took care of my oil Change in a reasonable amount of time and kept in constant communication with me. They brought my truck to me. Very friendl Thayer took care of my oil Change in a reasonable amount of time and kept in constant communication with me. They brought my truck to me. Very friendly atmosphere. More

New truck buying experience Everyone at Southwest was very helpful and accommodating. My salesman Robert was knowledgeable about the vehicle and able to answer all my questions. Everyone at Southwest was very helpful and accommodating. My salesman Robert was knowledgeable about the vehicle and able to answer all my questions. Overall this was a great truck buying experience. I will be going back. More