SouthWest Ford Weatherford

Drive it in and have to tow out! If you’re thinking about getting service done on you’re vehicle at this dealership, be prepared to get taken advantage of. To make a long story short, If you’re thinking about getting service done on you’re vehicle at this dealership, be prepared to get taken advantage of. To make a long story short, I drove my truck there expecting to just get a simple state inspection and was left without a vehicle for now over 70 days. They gave me the runaround about it needing a complete exploratory breakdown to fix whatever was preventing it to pass state inspection. Then proceeded to charge me $4,250.00 for their work and yet still unable to pass state inspection. I couldn’t imagine spending that much and still not have it inspected. So left it in their hands to get the necessary driving done (which i was told it needed in order for the computer to calculate it was ok for inspection.) In doing so, they had multiple people driving my truck around for well over 100 miles, god only knows doing what, and blew the engine. They now expect me to pay the $4,250.00 on top of over another $6,000.00 for a “ new” junk yard motor in order to fix my truck. So, over $10,000.00 now to get my truck back in running shape. All of this after just simply driving it there to get it inspected and be on my way. They now expect me to tow my truck home unless I agree to replace a motor they once claimed was fixed and totally repaired that they blew while driving it. This is a down right disgrace. You be the judge! If you plan on getting service done there, you better have a lawyer! More

Great service! Easy in and out, great service! Friendly staff, completed service work with no problems. Took a bit longer than normal, but did not have sn appointmen Easy in and out, great service! Friendly staff, completed service work with no problems. Took a bit longer than normal, but did not have sn appointment. More

Oil change Bad to not be able to make appointment for oil change. 2 hours is ridiculous, especially for clients with pre paid service warranty. How many Parker Bad to not be able to make appointment for oil change. 2 hours is ridiculous, especially for clients with pre paid service warranty. How many Parker county dealerships have this policy More

Great sales team Great prices and patient sales team. They had a great selection and worked with us through our decision making process. They were very positive and Great prices and patient sales team. They had a great selection and worked with us through our decision making process. They were very positive and friendly. More

Excellent Service The experience was awesome. Kat was a delight to work with. She made the sale a joy. Gary made finance easy and was very knowledgeable. The experience was awesome. Kat was a delight to work with. She made the sale a joy. Gary made finance easy and was very knowledgeable. More

Purchase of Edge Titanium We had a great experience and we treated with respect and understanding. They brought in the exact car we asked for and in the price range we needed. We had a great experience and we treated with respect and understanding. They brought in the exact car we asked for and in the price range we needed. From the salesman to the finance manager, we were treated extremely well and will come back again when this lease expires. More

Not the best experience today!!! I was told the day before that they no longer take appointments for fuel filter & oil changes! So today I arrived at 7:10 & was told my truck was goin I was told the day before that they no longer take appointments for fuel filter & oil changes! So today I arrived at 7:10 & was told my truck was going right into a bay & would only take 1 hour! 40 minutes later my truck went to a bay!! Then at 8:30 I was told it was almost done! At 8:55 I had to go ask where was my truck & was told that it must be getting washed, but it did not washed!!! Paid bill & had to find someone to find my key. Seemed to have misplaced it. Needless to say not my best visit. More

Great service Everyone was friendly & helpful. The repair time was fairly short & the waiting area was clean & comfortable. I came back to SW Ford because the servi Everyone was friendly & helpful. The repair time was fairly short & the waiting area was clean & comfortable. I came back to SW Ford because the service was so good last year, this time was just as professional. Thanks! More

Great employee that checked me in and out The reason why I still use y’all is because of the convenience logistics wise, and the staff that checks me in and out they are outstanding. The bigg The reason why I still use y’all is because of the convenience logistics wise, and the staff that checks me in and out they are outstanding. The biggest problem is that you don’t provide loaner vehicles and being a business owner I would be willing to pay a little extra for that additional service. We use Sewell in FTW for all our other vehicles because of that reason More

Quick oil change and tire rotation No appointment needed and I was in and out in 45 minutes or so. I hardly had time to read the headlines on the news. No appointment needed and I was in and out in 45 minutes or so. I hardly had time to read the headlines on the news. More