SouthWest Ford Weatherford

They are very professional, helpful and friendly. We were done in 2 1/2 hours. Thanks everyone for making this a good experience after my car had been totalled. were done in 2 1/2 hours. Thanks everyone for making this a good experience after my car had been totalled. More

I took my F250 in for front end suspension repairs and was the first one in the doors. Within 15 minutes I was in my shuttle ride home. By the end of the day my shuttle ride came back picked me up to get was the first one in the doors. Within 15 minutes I was in my shuttle ride home. By the end of the day my shuttle ride came back picked me up to get my repaired truck. Happy! More

Ricky Buyers and Aaron made this a very simple deal. In and out in less tan 30 min. Truck was all set up to go. and out in less tan 30 min. Truck was all set up to go. More

Excellent service ...........................Excellent Excellent service ........................... Excellent excellent excellent excellent Service service service service service I gave my review so Excellent service ........................... Excellent excellent excellent excellent Service service service service service I gave my review so please stop asking me to make it 25 words More

Customer Service Dept, is the worst in DFW. They do not honor paid contract services, and it’s always a hassle to get, even minor things accomplished. Additionally, oil change and minor recall took 8 hour honor paid contract services, and it’s always a hassle to get, even minor things accomplished. Additionally, oil change and minor recall took 8 hours. Had to chase down service rep for status, which is typical. I’ve purchased 3 new trucks in 10 years from Southwest Ford. They’ve lost my business. More

Once again excellent customer service. I went in for just some routine maintenance( oil change, tires rotated etc...) I would recommend SouthWest Ford service department to friend and family some routine maintenance( oil change, tires rotated etc...) I would recommend SouthWest Ford service department to friend and family More

Very good car buying experience. They gave me the truck Very good car buying experience. They gave me the truck at the price they had advertised it for. No tricks, no gimmicks, and no games. I will definit Very good car buying experience. They gave me the truck at the price they had advertised it for. No tricks, no gimmicks, and no games. I will definitely recommend them to anyone for a new car purchase. More

I took my 2017 F-250 into Southwest Ford to get the oil changed. I had purchased the enhanced service agreement when I bought the truck. This time they were very prompt in getting my oil changed. However a changed. I had purchased the enhanced service agreement when I bought the truck. This time they were very prompt in getting my oil changed. However after getting home and looking at the paperwork I realized that it was a bill. When I called to ask about the mistake the customer service manager was a little less than pleasant and kept repeating that he could not understand why I was even calling as his records showed that didn’t owe anything. As I tried to explain my reasoning for the call. He seemed as if he could not comprehend why I would even be calling about something that I didn’t owe or that he didn’t believe me about the paperwork that I was given at their shop. This an ongoing problem with this dealership. They just can’t seem to get their right hand and their left hand together on the same page. Word of advice to anyone doing business with them double check every detail before you go in and again when you are ready to leave. But do this check before you even get your vehicle. More

Awesome Service! First class all the way! Would recommend to friends and Family, easy service for me. Came from 250 miles to buy a truck from them!! to friends and Family, easy service for me. Came from 250 miles to buy a truck from them!! More

Very courteous and professional service. Nice clean waiting area. Every employee had masks on to prevent the spread of covid and the seating in the waiting area were spread out as much as possible. waiting area. Every employee had masks on to prevent the spread of covid and the seating in the waiting area were spread out as much as possible. More