SouthWest Ford Weatherford

The customer service is exceptional everyone has been kind and very polite. All my questions were answered to satisfaction. I was shown where the service department is. The staff is awesome b kind and very polite. All my questions were answered to satisfaction. I was shown where the service department is. The staff is awesome b More

Dealers doing what dealers do! DO NOT BUY From Southwest Ford! Charlie Gilchrist should be ashamed to have some of these people working in his dealership. My son bought a new 202 DO NOT BUY From Southwest Ford! Charlie Gilchrist should be ashamed to have some of these people working in his dealership. My son bought a new 2023 F150 Lariat from John Garside and Ed Resendez told him he must purchase a $15,000 warranty, YES you heard that correctly, $15,000 warranty! Ed told him that if he didn’t buy the $15,000 warranty he would have to give him a higher rate and restructure the deal so he needed to buy the $15,000 warranty. My son is a 100% Disabled Veteran and asked for the $500 Ford military rebate and was told he didn’t qualify because he’s not retired, he’s medical retired, they said no. They gave him below trade value on his 2021 Ford F150 trade too. Found Multiple same trucks as his new purchase 10,000+ dollars cheaper at another dealer online. He was told they wouldn’t do that price if we went there. I was there to sign off on his 21 I co-signed on. I purchased my new bronco there and was so so experience that’s why I sent my son there.in the end I told my son to leave he makes his own decisions I tried! Service has been great for me but there sales no way!!! Great way to treat vets especially ones who are disabled! I won’t buy here again service only because I have a Maintence package. More

Everyone was very professional and helpful from meeting with the sales person to finalizing the purchase. Would definitely recommend to a friend or family member. with the sales person to finalizing the purchase. Would definitely recommend to a friend or family member. More

They were professional, friendly ,willing too help us. They were very nice in every thin we ask. Would use them again. Thank you. They were very nice in every thin we ask. Would use them again. Thank you. More

Chris Harris was an awesome sales person, extremely patient and diligent. Would absolutely work with him again! Beautiful dealership building—even had large, clean bathrooms. Brandon and Chris helped u patient and diligent. Would absolutely work with him again! Beautiful dealership building—even had large, clean bathrooms. Brandon and Chris helped us get our new truck completely ready to go before we left the dealership. Chris even installed our old pickup cover on our new truck while we were finishing up the purchase. Car buying is not usually fun but it was one of the best experiences we’ve had! More

Kevin Barbour went way above and beyond to navigate the order restriction hurdles that exist to allow me to convert a 2023 Ranger build I created online to reality. Got my Ranger yesterday and love it! Exc order restriction hurdles that exist to allow me to convert a 2023 Ranger build I created online to reality. Got my Ranger yesterday and love it! Excellent communication and promises kept. My 4th pickup bought at SWF, my go-to dealer for Sales, Service, and Parts! Charlie Gilchrist knows how to run a dealership like no other that caters to customer satisfaction! More

Everyone at Southwest Ford was friendly and helpful. I was greeted at the door each time I visited the dealership. Kevin was very professional. He found the vehicle that fit my needs. It was nice workin I was greeted at the door each time I visited the dealership. Kevin was very professional. He found the vehicle that fit my needs. It was nice working with him. More

Best dealership I’ve ever worked with, they care about you and treat you with respect ! The whole staff are Top Notch!! you and treat you with respect ! The whole staff are Top Notch!! More

Great salesperson. No pressure to buy. Finance person did not pressurize s to finance with Ford. Worked with us on add on protections. Ford finance percentage rate ex No pressure to buy. Finance person did not pressurize s to finance with Ford. Worked with us on add on protections. Ford finance percentage rate excellent at 1.9. More

Treated very good they worked to get everything. Done salesman was outstanding also everyone else was very nice Done salesman was outstanding also everyone else was very nice More