Back

South Shore Hyundai - Service Center

Valley Stream, NY

3.4
75 Reviews

75 Reviews of South Shore Hyundai - Service Center

Sort by
October 06, 2020

Peter was Courteous and knowledgeable. He presented all the work that had to be done in a very informative way with no pressure He was a pleasure to deal with!!!! Having people like this in your organizati More

by cykram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ikariou
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2020

Excellent customer service. Process was quick and seemless. Isaiah provided top tier service. I was in and out within an hour. Keep up the good work! More

by melnjazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isiah Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Ikariou
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2020

Never Purchase a used car from this dealer Absolutely the worst service, weaseled out of covering the extra DRIVE TRAIN warranty that I paid $1800 to have it USED CAR CERTIFIED..BUYER BEWARE! More

by rslomin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Ikariou
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kaufmann
June 18, 2020

An excellent experience Professional, courteous, knowledgeable. My Washington understands his job and how to interact with customers. I was totally at ease with him from the More

by Anthon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isiah Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2020

Service No good service waited for service for 20: mints no one shows When I call the service manager he tried to blame me by saying I had appointment at 1:45 More

by bahosh786
Price
Recommend Dealer
No
Employees Worked With
No names I don’t to put anyone in bed books
Jun 17, 2020 -

South Shore Hyundai responded

Response #2- Nothing different from your google review- you have too much time on your hand! Thank you for taking the time to share your thoughts with us regarding your experience here. As I’m sure you’re well aware, there is a global pandemic happening right now sir and as such we are prohibited by order of state mandate to allow customers to utilize any area of our facility as a waiting area. We are operating, as we have communicated in several ways to our customer base, as a drop off only service during the COVID-19 crisis, which means you leave your vehicle with us and return to the dealership when your repairs are completed. This is not us being difficult, this is not a choice we’ve made to complicate the lives of our customers…this is a state mandate that we must strictly follow in order to have our doors open for you at all. The service manager, I feel quite graciously, offered to have you return the next morning when he could provide you a shuttle ride back to your home while your repairs were performed and collect you when the vehicle was ready. This is the same service manager that you note treated you politely at your last visit, during which you apparently had an issue as well. We make every accommodation to compensate for the fact we are not able to use our waiting areas and we apologize if our alternatives are not to your satisfaction. It is actually very shocking that you seem unwilling to make any alterations to your expectations during what is an unprecedented worldwide crisis. But in no way are we requesting you alter your review here. We have many excellent reviews and our behavior and character speak volumes as to the service we provide.

May 22, 2020

Such a great guy and im so glad to be able to have him help me with my service and i Highly recommend him. He is such Amazing employee honestly! I hope to continue to have him with my future service oil c More

by Jgeorgiton1
Recommend Dealer
Yes
Employees Worked With
Isiah Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020

Great service and even better service agents! These guys will go above and beyond to make sure the customer is satisfied. They will work with each and every customer to make sure the customer gets the neces More

by Trish
Recommend Dealer
Yes
Employees Worked With
Isiah Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Santiago
May 05, 2020

Isiah was very warm when we Met. Even though I didn’t have an appointment he still was able to fit me in. Just overall Amazing customer service. More

by Shaneequad
Recommend Dealer
Yes
Employees Worked With
Isiah Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2020

Isiah is an exceptional representative. He is very knowledgeable in his capacity.He has a very caring and welcoming attitude to his customers. I have observed him on all my visits. Grateful for the op More

by Kermarc7189 Bobbieg
Recommend Dealer
Yes
Employees Worked With
Isiah Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2020

From the time I entered, until the time of my departure, courtesy and professionalism, along with cleanliness, was on full display. This is what helps to keep customers coming back! Isiah represents this de More

by Lady Coupe
Recommend Dealer
Yes
Employees Worked With
Isiah Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
4
...