South Shore Hyundai - Service Center

Terrible service department. They had my car to fix. Every day they told me the car is in the shop and we call you, and never called. Every time I called was on hold 1/2 to 1 hou They had my car to fix. Every day they told me the car is in the shop and we call you, and never called. Every time I called was on hold 1/2 to 1 hour, and then they hang up. I was on hold for 1/2 hour to speak to service manager, they kept telling me he is on his way to talk to you, and that never happened. They hung up. DO NOT TAKE YOUR CAR TO THEM. More

I buy a car here a year,and my sunroof glass broke 2 months ago ,took the car to them to fix and still nothing fix waiting for 2 months and They keep giving me the run around Unprofessional well nev months ago ,took the car to them to fix and still nothing fix waiting for 2 months and They keep giving me the run around Unprofessional well never buy a car here Again More

I am now pleased my car seems to be working well. The communication improved. I can now longer speak negatively about the service. The communication improved. I can now longer speak negatively about the service. More

Horrible experience. A simple fix is now extending Into the 5th day. I have been mislead and lied to from everyone in the service department. Nothing they say can be taken at face value. the 5th day. I have been mislead and lied to from everyone in the service department. Nothing they say can be taken at face value. More

went for NY State insp. told me i needed brakes,which i did. They told me my tire rod was inbad shape & neededto be replaced would take 5 hours! they had no loaners, had to leave for appt. I went to a dif did. They told me my tire rod was inbad shape & neededto be replaced would take 5 hours! they had no loaners, had to leave for appt. I went to a different hyundai service center for the NY State insp. a lo & behold no tire rod needed! What a bunch of scammers! Never going back there again! More

I brought my 2019 Kona EV for repair of steering column part. The advisor "Jut", never told me her name but advised me it would take several hours. I asked to be dropped off and pickup. She said yes, I part. The advisor "Jut", never told me her name but advised me it would take several hours. I asked to be dropped off and pickup. She said yes, I said I would be home and have no other way back to the dealership, but will not be in a rush. This was at 7:35am...I received no call but decided to call the service dept at 1:30pm, rep said yes call is ready, service advisor said come pick up your call. Did not even have the courtesy to get on the phone discuss or explain anything. Left a message for the manager to call no response...called back hour later, have to possibly wait until the morning. Poor cus service, updates, and disrespectful. Most dealership have courtesy or loaner cars, and at best pays for a lyft driver. Very disappointed! The car would definitely not recommend or service advisor terrible. More

The service representative, Peter, provided superb service. He updated me at each stage regarding things my care would need. He provided excellent, friendly and thorough service. service. He updated me at each stage regarding things my care would need. He provided excellent, friendly and thorough service. More

The advisor Damion was very pleasant and informative, the cashier was delightful. I would recommend this dealership. I will be using them again in the future cashier was delightful. I would recommend this dealership. I will be using them again in the future More

The service was excellent and they contact u when completed since all I went for was an oil change and price was reasonable Thank u completed since all I went for was an oil change and price was reasonable Thank u More

Peter was excellent from start to finish. He provided excellent service. If i did not live far away i would come to this dealership. Peter provided excellent service and did a quality job. Thanks again excellent service. If i did not live far away i would come to this dealership. Peter provided excellent service and did a quality job. Thanks again More