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South Shore Hyundai

Valley Stream, NY

4.2
1,243 Reviews
South Shore Hyundai, formerly Hyundai of Valley Stream, is now under new ownership, in a BRAND NEW location in the Green Acres Mall. Let us introduce you to our new staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. Come check out our New Super Store! We know your time is valuable so visit us online before stopping in. We are sure you will find our website is a fast and convenient way to research and find a vehicle that's right for you.
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360 West Sunrise Highway

Valley Stream, NY

11581

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Showing 1,243 reviews

May 14, 2014

My review of South Shore Hyundai I purchased 3 vehicles from South Shore Hyundai. The 2013 Elantra I purchased in December 2013 was totaled after having it less then 2 weeks. Chris A More

by sheawalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2014 -

South Shore Hyundai responded

Thank you very much for your positive review. Our General Manager Chris is well known for his "hands on" approach to customer satisfaction and often goes above and beyond to make a customer's experience here a great one. It's nice to see you write about yours. Sincerely, Fred Luhn Business Development Manager South Shore Hyundai 516-561-8770

May 09, 2014

New car deal The salesperson was very helpful, he took his time to work with us and made sure that we left the dealer with my car. We had tons of questions and re More

by rafael15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwesi Gyasi
May 09, 2014 -

South Shore Hyundai responded

Thanks Rafael for your great review. Kwesi is one of our top salesmen and it shows in comments like yours. Good luck with your new car! Sincerely, Fred Luhn Business Development Manager South Shore Hyundai

May 09, 2014

BUY A CAR FROM SOUTH SHORE HYUNDAI ! No need to shop around....buy your next car from DARRYL JACKSON at South Shore Hyundai. Ive been to every dealer around, been low-balled, flat out lie More

by countjohnl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DARRYL JACKSON
May 09, 2014 -

South Shore Hyundai responded

John thanks so much for your positive review! I will let all involved know about it and I'm sure it will make their day! Best of luck with your new vehicle and come on in ANYTIME. Sincerely, Fred Luhn Business Development Manager South Shore Hyundai

April 30, 2014

Refuses to address complaints I just purchased a brand new 2013 Hyundai Genesis from Plaza Hyundai in Brooklyn because they simply had the best prices. I went in to the South Shore More

by Elienglish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Troy
May 26, 2014 -

South Shore Hyundai responded

I'm not quite sure how charging you a very fair labor rate to install a wind deflector on a brand new car purchased elsewhere can be considered an "issue". Your second concern was that there was a problem with your blue tooth. Our service writer paired his OWN phone with your vehicle and made several test calls and all worked fine. If there is an issue when using your phone with the blue tooth that is a matter for your cellular provider or phone manufacturer. It is not a problem we can correct. Neither of your complaints has anything to do with us or Hyundai and quite frankly I feel it's unfair to rate us poorly for perceived problems that have nothing to do with us.

April 30, 2014

Great Person Came in Looking at the Azera. With Rashawns Help i came out with a 2014 Sonata with the color and the color Interior that i wanted. when it came down More

by jayfinest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2014 -

South Shore Hyundai responded

James, Thank you for your positive review. Rashawn will be as pleased as I am to read it. Best of luck with your new vehicle and congrats on joining the Hyundai family! Sincerely, Fred Luhn Business Development Manager South Shore Hyundai Valley Stream, NY

April 30, 2014

Excellent customer service I went in with a noise when turning my 2012 Sonata and was greeted by Anthony who was exceptionally helpful from start to finish. They found the probl More

by FDP3661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2014 -

South Shore Hyundai responded

Glad to hear about your positive experience with our service department. Stop by anytime if we can be of assistance to you. Sincerely, Fred Luhn Business Development Manager South Shore Hyundai Valley Stream, NY

April 28, 2014

Great! My overall experience from entering the dealership to driving away with my new Tucson was really terrific. I got a great deal, the prep was quick, th More

by hatria13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2014 -

South Shore Hyundai responded

Hello, my name is Fred Luhn and I am the Business Development Manager here at South Shore Hyundai. Thank you for your positive review of our dealership. I hope you enjoy your new Tucson even more than your visit here with us. It's a great vehicle. Best Wishes, Fred

April 08, 2014

sucked all the fun away I would not recommend this place to anybody. Rashawn was rude and pushy. He gave me a lot of wrong information on the vehicle. Also the dealership tri More

by abonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
andrew bonda-riva
Apr 14, 2014 -

South Shore Hyundai responded

I'm surprised and saddened to hear about your recent experience here at South Shore Hyundai. Your review stands in stark contrast to what I usually hear about Rashawn: http://www.dealerrater.com/sales/Rashawn-Dennis-review-142294/ Rashawn is one of our senior sales associates so it strikes me as odd that you say he gave you wrong information about your car. I will speak to him about this transaction to insure this never happens again. I'd like to apologize on behalf of my dealership for any real or perceived wrong-doing as this is not the way I would like (or expect) our customers to feel after conducting business with us. Sincerely, Fred Luhn Business Development Manager South Shore Hyundai 516-561-8770

March 18, 2014

We were fortunate to deal with Eric Whitehead. Eric provided quality cutomer service. He knows his products but isn't pushy where you fell like your getting the "hard sell" which is a real turnoff. H More

by richburkhardt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Whitehead
Mar 19, 2014 -

South Shore Hyundai responded

Fred Luhn, Business Development Manager of South Shore Hyundai here. Thanks you for your positive review! I'm pleased to hear about your experience with Eric and our dealership. Feel free to call or stop by anytime if ever we can be of assistance to you in the future and best of luck with your new vehicle.

February 17, 2014

After having been in touch with this dealer (South Shore Hyundai) via email - discussing detailed information about a specific vehicle (down to the VIN), went down take a test drive 2/17/14. I was specifi More

by andijames56
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
"Rob"
Mar 03, 2014 -

South Shore Hyundai responded

My apologies for our error. In this lightning fast information age, information on our vehicles is available to our customers as soon as the car is delivered to our storage facility and unfortunately our sales staff is not always privy to that same information right away. Rob was unaware of that vehicle being in our inventory. However if you look at Rob's reviews you'll see he has 22 positive reviews from customers and zero complaints. Rob is a caring member of our team and I am quite frankly surprised to see a bad review come his way. I spoke with Ty (the gentleman you had been emailing) and he told me you didn't reply to his email request yesterday to set an appointment but instead showed up today unannounced. While I do appreciate your taking the time to come in, had an appointment been made, we would have had the car here waiting for you and informed a salesperson you were coming. Ty also would have been here to greet you and insure your visit went smoothly. This is particularly important if you are interested in a specific car. Given the size of our dealership versus the 400 cars we hold in stock not all cars can be kept here on premise. The car you were interested in is the only one like it we have in stock and it is in our Belmont storage lot. I'm sorry you feel angry or upset about your visit today. If I could turn back time I would surely have that car here waiting for you but I can't. I can only ask that given what I have said here you take a moment to understand what took place here. Sincerely, Fred Luhn Business Development Manager South Shore Hyundai Valley Stream, NY 516-561-8770

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