South Shore Chrysler Dodge Jeep Ram

Horrible experience with sales team. Very disappointed in their honesty on vehicle pricing! The old 20% more if you aren’t financing! Very disappointed in their honesty on vehicle pricing! The old 20% more if you aren’t financing! More

Scam‼️ Horrible Experience‼️ This place is a waste of your time‼️Prices are $10,000 to $15000 over the asking price by the time you're done‼️Don't let them do credit application until they give out of do your time‼️Prices are $10,000 to $15000 over the asking price by the time you're done‼️Don't let them do credit application until they give out of door price in writing‼️ Javiar finance manager and Rupal manager cannot be trusted. I normally don't do this, but AVOID THIS DEALER AT ALL COSTS!! More

this place is a waste of your time! !! Prices are $10,000 to $15000 over the asking price by the time your done!! Finance tries to sweeten the pot by taking things off, but in reality th !! Prices are $10,000 to $15000 over the asking price by the time your done!! Finance tries to sweeten the pot by taking things off, but in reality the price is back to their original version!! I had a vehicle that wouldnt start, got started, and stalled on a hot busy rd 50 ft away!! Got back to dealer and put a new battery in and finally took it for a test drive. The whole time im asking for out the door price, was told I had to wait to get to finance. In the meantime I was asked to insure a vehicle I never signed any paperwork for!! I was told I can't do finance without insuring the vehicle. I was putting a large sum of money down to be told it was almost $15,000.oo higher!! what did I save?? also in finance in order to get my payment to what I wanted I was told to refinance in 3 months instead of giving me the real price of the vehicle!! I normally dont do this, but AVOID THIS DEALER AT ALL COSTS!! More

Called me to give them a good review in return for a free oil change. Didn't come through on that promise and also aside from that I'd give them a 1 in star in general, they are the worst dealership in all oil change. Didn't come through on that promise and also aside from that I'd give them a 1 in star in general, they are the worst dealership in all aspects. More

Horrible experience. Management is very sneaky and don't tell their dealer fees until you're almost complete with your deal. Then they add over 5k in dealer fees. Shady b Management is very sneaky and don't tell their dealer fees until you're almost complete with your deal. Then they add over 5k in dealer fees. Shady business. Don't even bother with them More

Please record all conversations with their service department. Unethical practices going on at this dealer. department. Unethical practices going on at this dealer. More

Completely Unacceptable Jeep Service – My Car Was Held Hostage! IF I COULD GIVE A ZERO RATING I WOULD. I had an incredibly frustrating and disappointing experience with SOUTH SHORE JEEP in Inwood, N Hostage! IF I COULD GIVE A ZERO RATING I WOULD. I had an incredibly frustrating and disappointing experience with SOUTH SHORE JEEP in Inwood, NY recently, and I am beyond disappointed in the way they handled everything. The service I requested was covered under warranty, yet they went ahead and did extra work on my car without EVER getting my prior approval. To make matters worse, they refused to release my car unless I paid for the unauthorized services. What’s worse is that they didn’t even bother to get prior approval from me for this extra work. I was simply told I had to pay, and when I questioned it, they offered me a paltry 10% discount as though that would somehow make it all go away. Completely unacceptable. To add to the terrible service, the service person, Boris, was rude and unprofessional. He wouldn't let me speak on the phone and was incredibly dismissive. Clearly, he didn’t realize he wasn’t dealing with an 18-year-old, as he obnoxiously kept telling me to “speak with Daddy.” When my father tried to help resolve the issue, Boris gave him one story, but then told my mechanic a completely different version of events. The lack of transparency and the runaround I received was appalling. I called multiple times, trying to speak to a manager, but no one ever bothered to return my calls. To top it off, they threatened to charge me $95 a day to store my car if I didn’t pick it up, essentially holding my car hostage. It felt like they were trying to force me into a corner to pay for work I didn’t authorize. This whole situation was handled poorly from start to finish, and it’s clear they have no respect for customers or their rights. I will never return to SOUTH SHORE JEEP and strongly advise others to stay away. Be very cautious when dealing with them, especially when it comes to warranty services! More

They won’t tell you the price until you go through application for finance . Stay away from this place application for finance . Stay away from this place More

The dealership is the one to stay away from. Owned by a used car dealer owner. Really . Price is 6-10 thousand dollars above advertised price. You won’t know that until they run your credit a Owned by a used car dealer owner. Really . Price is 6-10 thousand dollars above advertised price. You won’t know that until they run your credit and you seat with financing. Buyer beware. More

My experience at South Shore Jeep was beyond disappointing. The service advisor, Bree, was incredibly disrespectful, unprofessional, and completely lacked basic customer service skills. She even disappointing. The service advisor, Bree, was incredibly disrespectful, unprofessional, and completely lacked basic customer service skills. She even had the audacity to tell me not to come back! I emailed the service manager about the issue, but I never received a response. It’s clear that neither the management nor the dealership’s ownership cares about their customers. This level of disregard is unacceptable. I will be reaching out to Chrysler Corporate to escalate this issue, as it’s evident this dealership does not value its customers or uphold professional standards. More