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South Pointe Honda

Tulsa, OK

4.7
1,094 Reviews

9124 S Memorial Dr

Tulsa, OK

74133

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Showing 1,094 reviews

July 19, 2015

I can't recommend South Point Honda Vu Le, used car sales manager, misrepresented the condition of the vehicle that I flew from Colorado to buy. Extremely unprofessional! Not truthful! J More

by J. Miller
Recommend Dealer
No
Employees Worked With
Vu Le
Jul 21, 2015 -

J. Miller responded

Vu Li ,has my cell phone number. Vu Li, has my email address. I wrote directly to Vu Li, and he as not responded. My contact information is also on your sales order. No one has tried calling me on my cell or has tried writing to me at my email address. If Vu Li, answers to you at the dealership Mr. Shafer, I would be pleased to speak with you. I was looking for an AWD sedan, that hadn't spent it's life in the North East, with low miles and in like new condition. I had identified three vehicles that I was willing to purchase. One in Austin, one in Dallas, and the one on your lot. Due to a family health issue, my wife is having to spend a few weeks each month in Austin overseeing the care of my mother-in-law. We needed a vehicle. I spent time on the telephone with Vu Li, explaining exactly what I was looking for. He insisted that the car was a solid 8 out of 10 and that the "only" surface marks in the paint or clear coat would have been typical and probably from car washes. Since I'm in Colorado and the vehicle's I identified were in three other cities, I did my homework the best I could and was trusting Vu's opinion of the condition, which he asked me and wrote to me to trust him, that he wouldn't misrepresent the condition of the car. I felt pretty good about booking an airline ticket and than driving the car to Austin. On arrival, the car was not properly detailed, one of the sales guys was cleaning it. On the walk around, there are two dents on the drivers side, one in the door under the mirror, with a large scrape down below clear coat and into the paint, and one on the front fender. On the passenger side door, there are two dents, right at the crease of the two doors meeting. So both the front and back doors are damaged and touched up with regular black paint. This car is a black metallic paint. The touch up paint doesn't match. The front air xxxx is scratched and has lots of road rash. The wheel covers have curb rash. The car also has two computer warnings that the collision warning system is not functioning. The only photo that Vu provided that was accurate to the damage on the car was the surface clear coat scratches on the trunk lid. All of the other photographs are not close up of the damaged areas. I specifically asked for photos to be taken close up of any areas of concern. Vu conveniently avoided close up photos of those areas. Added to the car purchase was two airline tickets, meals, and fuel to get the car to Austin. Not to mention I flew in on a Friday and had to conduct business by cell while on the road. Honestly, it just isn't that hard to be an honest and upright car sales person, manager, dealer. Vu, took advantage of the remote situation. And because he took advantage, I will use all of the available websites and post my negative experience with South Point. If I would have walked away from the purchase, I would have had to fly or rent a car to get to Dallas, or Austin, to acquire one of the other vehicles. The bank check that I brought with me, GOOD FUNDS, was already made out to South Point. I would have been out the $800 and not had a car, and had to rent a car or buy and airline ticket to get to Austin or Dallas or back to Colorado. We will use the car for the next few months until we hopefully don't need it any longer, and than we will sell it, with full disclosure to the next person. It is a low mileage car. It does drive very nice. The car is definitely not a keeper for us and for sure is not at all as represented.

July 16, 2015

Great Purchasing Experience Our sales Rep, Manager and Financial manager were all exceptionally helpful providing a good buying experience as well as fast and quality service. W More

by RES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buck
Jul 16, 2015 -

South Pointe Honda responded

Thank you for your business, and for this review! We appreciate both!!!

July 15, 2015

Wonderful and fast!!! I went in there and knew what I wanted and already had my financial institution picked out. Chris was fast at getting me what I wanted. And even got m More

by Appljonp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apollo Chang, Chris Stogner
Jul 15, 2015 -

South Pointe Honda responded

Thank you for your kind words, we are thrilled to hear that Chris worked hard to get your a lower APR and to earn your business!

July 14, 2015

Great experience. I enjoyed our experience at South Pointe. There were no "in your face" guys. Chris was very helpful and accommodating when we were ready to test drive More

by derek67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Warren, Chris Stogner
Jul 15, 2015 -

South Pointe Honda responded

Thanks for your review, Derek! We are glad to hear that Chris treated you right.

July 14, 2015

Friendly Service! Great deal! Chris and his team had great customer service. I am very happy with my car. Would recommend Chris and South Point Honda for anyone in the market for More

by MilleniumFalcon12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stogner, Vu Le
Jul 14, 2015 -

South Pointe Honda responded

Thank you for your kind words about Chris, and we appreciate your business!

July 14, 2015

exceptional service. Chris was very easy to work with. I really appreciate him not wasting my time and getting directly to the car we discussed. He did not attempt to dist More

by rutipz2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stogner
Jul 15, 2015 -

South Pointe Honda responded

Your last sentence might be the nicest thing we have ever heard! Thank you so much!

July 13, 2015

Chris Stogner is a great salesman! I had such a wonderful experience with Chris Stogner and the South Pointe team. This dealership is very laid back with the best prices in town. Chris More

by dustiejones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stogner
Jul 14, 2015 -

South Pointe Honda responded

Thank you for your kind words about Chris! We are glad to hear that he did a good job and that we could earn your business!

July 10, 2015

Exceptional Service! Chris went above and beyond to make sure I was completely satisfied with my experience. My first trip was a quick one. I told Chris I was in a hurry, More

by HeatherKL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stogner, Bill Jordan
Jul 14, 2015 -

South Pointe Honda responded

Thank you for your review, Heather! We appreciate your honest feedback and we appreciate your business!

July 09, 2015

Professional and Pressure Free Car buying experience! Jay Hamblin was consistently professional and respectful throughout our most recent car purchase. When the car I wanted was not available at this deal More

by Happy 2016 Pilot Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Hamblin, Bill Jordan
Jul 09, 2015 -

South Pointe Honda responded

Thank you for your kind words about Jay! We are glad to hear that he provides excellent service after the sale.

July 09, 2015

Excellent used car buying experience. Chris Stogner, was an excellent sales person. He listened to what I wanted and treated me with respect and allot of Patient. He got me the deal I wan More

by Hayme JESUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All employees are excellent with my experience with south point Honda. , Chris Stogner, Bill Jordan
Jul 09, 2015 -

South Pointe Honda responded

Thank you for your kind words about Chris, and we certainly appreciate your business!

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