South Pointe Honda
Tulsa, OK
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It wasnt what I wanted, but am completely satisfied! First I have to say if you go hear (even with kids) please do yourself a favor, and ask for Josh McNeil!!! You will not regret it I promise you! Now f First I have to say if you go hear (even with kids) please do yourself a favor, and ask for Josh McNeil!!! You will not regret it I promise you! Now for a few days I did a lot of research and decided that I was wanting a bigger car, more like a crossover because I have 2 toddlers and we were in a very small compact car. I did some research on the Honda HRV crossover and decided this might be the best option to go for. I loved my cruize but my boys didn't really have room for their feet and well it felt pretty crowded. But i still wanted something that would stay pretty decent on gas. So on Monday I decided to go ahead and take a look, I lucked out and was greeted by Josh, and my 3 yr old was with me. My son, LOVES everything about cars, whether it's a hot wheel or an actual car he loves them all! Josh grabbed the keys for two cars, one an HRV EX and the other, and HRV LX looking at the features of both I preferred the EX model. My son can be a handful but Josh seemed very comfortable to answer any of my question while entertaining my son about the car too. Josh showed him the trunk area and how to fold the seats, let him sit up front and pretend drive, my son LOVED it! Well I told Josh that I've been to dealerships I know how they work and that straight away, I will not be buying a car today, maybe not even tomorrow, but I will stay in touch and ask questions to be aware, he told me to call him whenever it wouldnt be a problem at all. So I got a good look and my son had some fun and I told him I would talk to my husband and get back with him. Well my husband got home from work early enough that we went back that evening. Unfortunately Josh was not there but my husband got to test drive the one I was considering and we headed back home. So the next day I decided I'd take it for a test drive, I showed up and we met up with Josh again, I told him I want to test drive to at least get a feel for it Myself, and to get an idea on my trade ins appraisal. Before we left for the drive, Josh got my 3 yr old a bug juice, his favorite and we went for a nice cruise in the HRV. Came back with an appraisal and some numbers to look at. I said I'd go home and talk to my husband, and would come back the next day for a credit check if we decide it's what we want to do. I told my husband what I thought and that I liked it, it had the room that we needed and other then the power of the HRV it seemed like we would enjoy it. So Wednesday (today) I wanted to be sure to deal only with Josh and set it up to meet with him this afternoon, but that I would also have to bring my older son. He is autistic so sometimes has issues and can get uncomfortable easily. Josh told me he couldnt wait to meet my oldest who is 4, and that he had a special suprise for when they get here. When i showed up, he gave the boys the suprise, it was molding sand (as a parent im like oh no!!! But they loved it and didnt even make a mess).We did the credit check and talked some numbers for a bit and Steve his manager had the bad news that my negative equity in my current car was going to make it hard to get it at the payments I want. I said ok. But Steve said that he really thinks I should check out the accord sport. It has about the same spacing as the HRV just shorter in height. I was pretty bummed about the situation for the HRV but decided to take a look at the accord because I got my cruise instead of the accord in the first place because I wasn't sure we'd be able to get it for what we wanted. So I looked it over, and talked to my husband over the phone about it. I told them as far as pricing goes what I was wanting and that if we could get close to that, that I will go ahead and take if for a test drive. Josh came back with some figures, not what i wanted but getting close so we went ahead and took it for a drive. The boys had a lot more leg room, and I think it might be a tad more than in the HRV. All the features it had seemed pretty nice as well, a few differences from the HRV but nothing that would make too much a difference in my opinion. The drive was nice and very smooth, but it was the color red. I hate red cars haha, want nothing to do with them. I found on their website after the test drive that they had a manual and in white, which was pretty much what I wanted. And we noticed that there was a lower price on the manual as well. So I told Josh that if he could adjust some numbers and get the price to where I wanted we might have a deal. But that I won't do anything till my husband test drives it and I test drive it later on when he gets off work, he said ok and got me the numbers I asked for. I told him I'd go home, really think about if this is the car I want and make my kids some dinner and that we'd be back to test drive. He said ok and then surprised my boys with a bug juice before we left. They were really ecstatic! My oldest kept calling him Don, and he'd just laugh it off and the boys just loved everything about him because he'd include them in our conversations. I went home and waited for my husband to come home. We went back and Josh let my husband test drive it alone, which was great because he got to check everything out get a true feel for the cars power, and play with the different features it had, next up my turn while the husband watched the kids. Josh and I attempted with the automatic earlier to get a full feel of it and check everything out but my kids were chatter boxes haha so I just wanted to enjoy the cruise. This time when I got to try it out solo, I got to check out the radio, get a good feel of the seats, the set up of the car and even had a little fun seeing how it handled and the power as well. I loved it. We decided that this was definitely the better choice, and we got the numbers we wanted and are now the happy owners of a pearl white 2016 Honda Accord sport. Everyone there were amazing towards my kids, and we're ok with them being... kids. They didn't force us to buy right away, we got to do it at our pace and really decide. Everything about this experience was great. And once we got our keys, Josh gave the boys the sand to take home, yea they were pretty happy about that too. The boys even love the car. I am pretty sure that I will have this car for a very long time. I can't say thank you enough to Josh for genuinely being thoughtful and kind to my kids, asking and understanding what autism is and seeing how smart my oldest was. He was very kind and made this my absolute best car buying experience. More
Very good. Excellent salesman Josh was very knowledgable and helpful. Easy to work with. Very friendly. The finance office did a great job and it was very informative. We will sen Josh was very knowledgable and helpful. Easy to work with. Very friendly. The finance office did a great job and it was very informative. We will send others there. More
friendly service Our sales person Josh McNeil was very good. He took the time to explain everything to us. The managers and finance people were very good. We are mo Our sales person Josh McNeil was very good. He took the time to explain everything to us. The managers and finance people were very good. We are more than happy with our new car. More
Great! My Experience at South Pointe Honda was Awesome! Fast and Friendly, Made Sure I Was Happy, Great Friendly Sales Guy! Cant Say Enough. Wont Go Anywhere My Experience at South Pointe Honda was Awesome! Fast and Friendly, Made Sure I Was Happy, Great Friendly Sales Guy! Cant Say Enough. Wont Go Anywhere Else. More
Recall on a Honda 2011 CR-V All the staff at South Pointe Honda were very helpful and professional. My car buying experience was pleasant and Josh McNeil is an awesome salespers All the staff at South Pointe Honda were very helpful and professional. My car buying experience was pleasant and Josh McNeil is an awesome salesperson. More
Excellent in both Sales and Service I first visited this dealership on a whim with a friend who had just rec'd the ins. reimbursement check for her stolen Honda. Because of the exception I first visited this dealership on a whim with a friend who had just rec'd the ins. reimbursement check for her stolen Honda. Because of the exceptionally good customer service and honesty displayed by Eli in the sales dept., my friend bought a car that very day, and I sold my Honda to the dealership the following week! A year later, after unsuccessfully attempting literally 10 times or so to schedule a recall fix with a service dept. employee at my usual midtown Honda dealership, I decided to call South Pointe. (In all fairness, the switchboard operator did her best to connect me, but my transferred calls were not answered--at all--and a message I left was never returned.) When I arrived for my (easily scheduled) appt. yesterday at South Pointe, right away I was uncharacteristically impressed after talking with my service consultant, Erik Eldorado. It was clear to me that South Pointe's service dept. had it all going on: It's a very well run, orderly, efficient (and clean) operation. (In fact, I found out the trading symbol for the parent company (it's GPI) because I thought I might want to invest in it.) Finally, I talked with South Pointe's excellent service mgr. Randy Strawn, who made sure I was happy with my service experience. He made it clear that South Pointe would value me as a repeat customer. I definitely will be! More
Rick Doyle is a True Salesman Rick Doyal in used cars was what I would call one of the last true great salesmen around. He sincerely was not in it for his interest. I could tell th Rick Doyal in used cars was what I would call one of the last true great salesmen around. He sincerely was not in it for his interest. I could tell that he truly cared about the current situation my family and I were in and wanted to make a personalized recommendation around what he learned about our family. The transaction was simple and extremely stress free. A couple concerns came up after the transaction had taken place, but Rick went above and beyond to make things right with us. I would 100% recommend doing transactions with this gentlemen specifically and I look forward to purchasing my next car through Rick. More
Great buying experience at South Pointe Honda I had a great experience at South Pointe Honda. My sales rep (Josh McNeil) was super friendly and very knowledgeable. This was my first time purchasin I had a great experience at South Pointe Honda. My sales rep (Josh McNeil) was super friendly and very knowledgeable. This was my first time purchasing a Honda, and I am so in love with my Honda, HRV. More
new Odyssey We went in to buy an 8 passenger vehicle, we have 5 kids in carseats. Josh was very helpful in finding us something that was prefect for us. We needed We went in to buy an 8 passenger vehicle, we have 5 kids in carseats. Josh was very helpful in finding us something that was prefect for us. We needed something that could hold all our kids, stuff and tow our rv. Even though I was set on a Pilot, the Odyssey turned out to be way better for our needs. Josh took his time to help me get the one I wanted, we had a tow package put on the next week. They gave me a loaner van during this time as well. Car shopping with 5 little kids is not a fun activity but Josh helped make it less stressful during the whole process. We are very happy with our new car, the kids love it and I show it off to my friends. I will recommend Josh at South Pointe Honda to other local foster families in the Tulsa and Owasso area. More
Fast, efficient, friendly, easy-peasey! Although I knew exactly what I wanted before contacting the dealership, I was pleased more than I can say how easy they made the car-buying experience Although I knew exactly what I wanted before contacting the dealership, I was pleased more than I can say how easy they made the car-buying experience. The color Fit I wanted was not on the lot, but they got it there within hours and gave me a courtesy call when it arrived. There weren't any long, drawn-out waits (I have previously spent HOURS at other dealerships in the past when buying a car). Everything was handled efficiently and fairly and everyone was friendly. My next car purchase will definitely also be made at South Pointe Honda. More