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South Pointe Chevrolet
Tulsa, OK
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Arrived early for my appointment but got right in for my oil change. Service person was fast and pleasant. Work completed in a reasonable amount of time. I’m a disabled senior citizen and this dealer went o oil change. Service person was fast and pleasant. Work completed in a reasonable amount of time. I’m a disabled senior citizen and this dealer went out if their way to accommodate me. More
Unbelievable bad service and communication. Always offered excuses for why service wasn’t completed. Worst experience I have ever had with a service department. When I alerted them that I would Always offered excuses for why service wasn’t completed. Worst experience I have ever had with a service department. When I alerted them that I would be picking up the vehicle because they couldn’t/wouldn’t do the repairs -the basic service wasn’t even completed (oil change). The car had been there for 4 months. No idea how this dealership is still in business. More
the service department was absolutely wonderful! They were kind, patient, helpful, and very timely! I enjoyed getting to snack on fresh doughnuts and coffee while waiting and having access to chargi They were kind, patient, helpful, and very timely! I enjoyed getting to snack on fresh doughnuts and coffee while waiting and having access to charging ports for my computer and phone. Because of those, I didn’t even have to stop working and use any PTO. I will absolutely be making this location my preferred dealer. Great job south pointe! More
The service department is, by far, the worst. My check engine light came on and the service techs needed more time to figure out the codes the were coming up. I was originally told a 1-2 week wai My check engine light came on and the service techs needed more time to figure out the codes the were coming up. I was originally told a 1-2 week wait for a loaner because they knew they’d have to keep it for awhile to figure out what was wrong. It’s now been 2.5 months, still nothing from them about a fix on my car and I just keep getting pushed to the end of the list. I completely regret buying a vehicle from them. More
Was in and out in less than an hour For my oil change. Thought I needed a new engine filter and they could have sold me one easily. However they looked at my current one and said it looked new! Thought I needed a new engine filter and they could have sold me one easily. However they looked at my current one and said it looked new! More
We had a great experience. Austin Correa our salesman was very knowledgeable and professional. Everyone there was kind and no one was pushy. Austin Correa our salesman was very knowledgeable and professional. Everyone there was kind and no one was pushy. More
The entire staff that I have dealt with were extremely nice, I was offered a fair amount for my trade in. Will recommend Southpointe to anyone nice, I was offered a fair amount for my trade in. Will recommend Southpointe to anyone More
No urgency, no communication, set an appointment for vehicle. It didn’t get looked at till late the 2nd day and couldn’t get answer till the very end of day 3. vehicle. It didn’t get looked at till late the 2nd day and couldn’t get answer till the very end of day 3. More