South Point Dodge Chrysler Jeep Ram

False advertisement and untruthful employees Go to Covert Dodge and talk to Charles Black! They are much better people then South Point Dodge....here is why! I saw an advertisement on Google Go to Covert Dodge and talk to Charles Black! They are much better people then South Point Dodge....here is why! I saw an advertisement on Google for $18,000 off Ram Lone Stars. I called and asked the gentleman that answered the phone if the deal was going on. He said yes so I drove 45 min to meet with a young lady and she assured me the deal was going on. I sit with her and go over all my needs as far as payments and all that. I tell her what my max payment needs to be. I explained to her to please not waste my time because they are not going to push me into something I know I can't afford. She explained that she wanted to get my payment amounts to make sure she doesn't show me something I can not afford. Fair enough I thought. Then the typical sales stuff starts of going back and forth...she leaves and comes back and says No it's not going on for the $18,000 but we have another deal on for $16,000 off this ONE truck. I was confused on why I have the screen shot of the advertisement for $18,000 from 2 hours before was not going on. She said it ended yesterday. Well, I have the advertisement from Today and 2 employees already said it was going on. Now all of a sudden its not and its $2000 dollars less? She didn't really have a response. She explained to me that she and another person in the back worked the numbers with the payment I could afford and said they could give me a good deal that fit into my payment on this ONE truck. I decided I wasn't going to fight it. She showed me the truck. She explained to me that it was $16,000 off the $36,000 dollar price. I liked the truck, even though it was not the I went there to get, and decided to go with it. We go through more stuff and she asked me to fill out a credit app. I didn't want to at first cause I wanted to make sure everything as she said was accurate. She reassured that everything was good. I went over the price with her several times and she made me feel comfortable that I was getting a good deal. So I filled out the credit app and they run my credit, which I have a good credit score, and she comes back with a paper that shows my payments on the truck. WTH ...now the truck has jumped up $11,000 dollars!! Making my payments double!!! She didn't really have an answer for me and sends someone else over. I can't remember his name but I am assuming it was a manager. He explained she made a mistake and was sorry. He showed me how all of a sudden the numbers changed. Some how on his paper the value of the truck went from $42,000 to $47,000! Come on really!!!! Its not a fancy truck and with no leather no extras but a back up camera. I have spent several hours in here and delt with 3 different of your employees and all 3 don't know what the heck they are doing around there!?! He showed no concern about my experience with South Point Dodge. He didn't care at all that they have false advertisement and that the employees there don't know what they are talking about! I was extremely disappointed in my experience with them. He wouldn't even meet me half way on the price even though THEY made the mistake and more then ONE mistake involving 3 employees. I know how car sales go, but dang people. You have 4 people working for your company that either don't care about your reputation, don't care about the customer, don't know what they are talking about, and just waste your time for HOURS!!!. I know they were probably hoping I would give in and buy it at that price but seriously $11,000 more!! I did not come in there trying get something for nothing. This was y'alls advertisement on Google and they the words from YOUR employees. I came in there with every intention of buying a new truck I was not there just tire kicking. Its unfortunate you have people like that working for you and that you would lose a sale because of their lies and decent and your false advertisement. I really hope no one else goes through what I went through with this company. I am still in search of the truck I want and I met Charles Black at Covert Dodge and he has been AMAZING so far! He is kind, and listens to my needs and not one time pushed me around or tried to sell me something I can't afford. Stay away from South Point Dodge. More

I have purchased three cars from South Point Dodge. My latest purchase was the best yet. Amanda Day was my sales rep. and she knew what she had in stock and where it was on the lot. I had an appointme My latest purchase was the best yet. Amanda Day was my sales rep. and she knew what she had in stock and where it was on the lot. I had an appointment at 3:00pm and I walked in and was driving out in my new 2016 Jeep Cherokee by 5:00pm. I told Amanda what model and color and she showed me the different levels and options. I test drove the car and Amanda went over all the options it had. It was nice to have a sales rep that knew everything about the car I was test-driving. I went back to the dealership negotiated a little and signed papers and was out of there in 2hr. I would recommend if you are looking for a car from South Point that you contact Amanda Day and setup an appointment. Thanks Amanda for all your help with my new Jeep. Ty Webb More

OLD FOR BRAND NEW!!! CAME HER TO CHECK ON MY CAR, BECAUSE IT BROKE DOWN A FEW WEEKS AGO....AND CAME TO SEE WHAT OTHER OPTIONS I HAD. PATRICK CHUKSORJI GOT ME APPROVED FOR CAME HER TO CHECK ON MY CAR, BECAUSE IT BROKE DOWN A FEW WEEKS AGO....AND CAME TO SEE WHAT OTHER OPTIONS I HAD. PATRICK CHUKSORJI GOT ME APPROVED FOR A 2016 JEEP PATRIOT.... NO MONEY DOWN!!!! I FEEL LIKE THE QUEEN THAT I AM!!!! THANK YOU SOOOO MUCH.... More

Scott was very knowleadgable and helpful Scott was great to work with. He pointed out the difference on the two styles we were considering. We will definitely keep him in mind when we are re Scott was great to work with. He pointed out the difference on the two styles we were considering. We will definitely keep him in mind when we are ready to purchase our truck. More

Good experience Patrick helped us secure a new trailhawk and we are happy with the deal we got today. Love the 3 year free oil change deal Patrick helped us secure a new trailhawk and we are happy with the deal we got today. Love the 3 year free oil change deal More

Bought a new car Worked with when we didn't think we could make it work. We were very happy with the deal we made. Their music selection leaves a lot to be desired Worked with when we didn't think we could make it work. We were very happy with the deal we made. Their music selection leaves a lot to be desired... More

Best car deal of my life Thank you so much Patrick! From south pointdodge I didn't even know that I could qualify for a brand new car. Patrick and Alton worked that tail off t Thank you so much Patrick! From south pointdodge I didn't even know that I could qualify for a brand new car. Patrick and Alton worked that tail off to make sure that we received the full price for our trade in and got us into a Chrysler 200 with a low monthly payments. Thanks again Patrick!!! More

trade in Very helpful. Worked with us. Great customer service. Very pleased with my purchase. Will b back for future purchase. Great people good communication Very helpful. Worked with us. Great customer service. Very pleased with my purchase. Will b back for future purchase. Great people good communication explains every detail. Good prices and deals More

Found us something affordable and nice, salesmans work great Finding something took a bit, but at the end it was all worth it, and we left in something great! We had great customer service and great prices...W Finding something took a bit, but at the end it was all worth it, and we left in something great! We had great customer service and great prices...We were also shown deals that we didn't know about, which gave us options! More

Smooth easy Process of buying car was a bit challenging because of my many different option that the dealership had for me but I then came to a decision with the Process of buying car was a bit challenging because of my many different option that the dealership had for me but I then came to a decision with the help of Patrick to find the car that was perfect for me. More